AirAsia BIG Loyalty Points Exchange

Who are eligible to join the promo?

All Globe customers (Postpaid, Prepaid and TM) with Globe Rewards points and all BIG Loyalty Program members with BIG Loyalty points are qualified to avail of the promo.

How can I be a member of BIG Loyalty Program?

You can sign up via http://www.airasiabig.com/.

How can I be a member of Globe Rewards?

All active Globe Customers (Postpaid, Prepaid and TM) with active usage and top up are automatic members of Globe Rewards. There is no need to register.

What is the offer?

Globe customers can convert their Globe Rewards points to BIG Loyalty points and vice versa using the conversion table in the mechanics portion.

What is the promo duration?

Promo is available from August 2015 to December 2017.

How can I avail of the offer?

To convert Globe Rewards to BIG Loyalty points, customers can:

  1. SMS: Text REDEEM<space><keyword><space><BIG Account No.>
    Offer Keyword Price Point Brand Description
    300 BIG POINTS BIG300 100 Globe Rewards points Globe Prepaid, TM, Postpaid, Nomadic Convert 100 Globe Rewards points to 300 BIG Points to redeem AirAsia flights!
    900 BIG POINTS BIG900 300 Globe Rewards points Globe Prepaid, TM, Postpaid, Nomadic Convert 300 Globe Rewards points to 900 BIG Points to redeem AirAsia flights!
    1500 BIG POINTS BIG1500 500 Globe Rewards points Globe Prepaid, TM, Postpaid, Nomadic Convert 500 Globe Rewards points to 1,500 BIG Points to redeem AirAsia flights!
  2. USSD

    To convert BIG Loyalty points to Globe Rewards points, customers can:

    1. Go to AirAsia BIG website and log into your account
    2. At profile page, click "Manage My BIG Points"
    3. Then select "Convert Points" to convert Globe points to BIG Points
    4. Select Globe for points conversion
    5. Key in mobile phone number & number of BIG Points to convert and click "NEXT"
    6. Confirm the details and proceed
How long will it take to process the conversion?

Conversion of Globe Rewards points to BIG Loyalty points will take 7-10 weekdays.

SMS Notification:

GP/POST:
Globe Prepaid: You have successfully converted your Globe Rewards points to XXX BIG points! Your BIG points will be credited to your account after X days. Visit http://www.airasiabig.com/global/en/?page=redeem to redeem flight credits for your next travel adventure! Keep on using Globe to earn more points and get more rewards!

TM:
TM Rewards: Na-convert mo na ang iyong Globe Rewards points to XXX BIG points! Hintayin lang ang X days bago ito ma-credit sa iyong account. Pumunta sa http://www.airasiabig.com/global/en/?page=redeem para makuha na ang flight credits for your next travel adventure! Gamitin lagi ang TM upang dumami pa ang points at makakuha pa ng maraming rewards!

Conversion of BIG Loyalty points to Globe Rewards points will take 3-4 weekdays.

SMS Notification:

GP:
Globe Reward: You've successfully exchanged your BIG Points to Globe Rewards Points! To know your points balance, text BAL to 4438. P1 per text. For a list of Rewards items you can redeem, text ITEMS. To learn how to use your points to buy from our partner stores like KFC, Bench and Ayala Malls Cinemas, text CASHPOINTS. Send to 4438 for free. Fly more with AirAsia and get more BIG points!

POSTPAID:
Globe Rewards: You've successfully exchanged your BIG Points to Globe Rewards Points! To know your points balance, text BAL to 4438. For a list of Rewards items you can redeem, text ITEMS. To learn how to use your points to buy from our partner stores like KFC, Bench and Ayala Malls Cinemas, text CASHPOINTS. Send to 4438 for free. Send to 4438 for free. Fly more with AirAsia and get more BIG points!

TM:
TM Rewards: Na-exchange mo na ang BIG Points mo to TM Rewards Points! Para malaman ang iyong points balance, text BAL to 4438. P1 per text. Para sa listahan ng mga items na pwedeng i-redeem, I-text ang ITEMS. Para malaman kung paano gamitin ang iyong points sa mga partner stores tulad ng KFC, Bench at Ayala Cinema, text CASHPOINTS. I-send sa 4438 for free. Fly more with AirAsia to get more BIG points!

Is there a charge to convert Globe Rewards points to BIG Loyalty points and vice versa?

For Globe Rewards points to BIG Loyalty points, there is no charge to the customers' airtime load or plan upon conversion using SMS, USSD, or Portal.

For BIG Loyalty points to Globe Rewards points, no charges will be applied.

Can I cancel the request to convert Globe Rewards points to BIG Loyalty points and vice versa?

Cancellation of conversion request is not allowed.

Can I convert back my Globe Rewards points to BIG Loyalty points and vice versa?

Yes, you may convert back points. Just follow the same process for redemption.

How many times can I convert within the promo duration?

You may convert as many times as possible as long as you have enough points.

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