Frequently Asked Questions
FOX +What is FOX+?
FOX+ is an online video streaming service that allows you to stream the best blockbuster movies & latest hit TV series on any device.
- Binge on the widest range of entertainment, from gripping dramas to inspiring lifestyle shows.
- Be among the first to stream the latest entertainment & live sporting events wherever you are.
- Enjoy programs whenever you want, all in HD, on any screen! Play on mobiles, tablets & PC, or switch seamlessly between them (Up to 5 devices; 2 at a time).
- Download programs to watch when you don't have 4G or WiFi
With FOX+, you can stream the latest blockbusters, binge watch on your favorite TV series and documentaries, and catch games and other live events wherever you may be!
You can stream videos online at https://www.foxplus.com/watch or download the FOX+ app from the App Store (iOS) or Google Play (Android). Once you log in to your FOX+ account, you can watch content on FOX+ instantly from any compatible Internet-connected device, such as a smartphone, tablet, gaming console, laptop or streaming media player (set-top box).
A FOX+ account may be logged in to 10 different devices, but may only be used simultaneously in two devices.
Yes, you can register any valid email in your FOX+ app.
We recommend having a connection speed of at least 5 Mbps in order to stream content on FOX+ in high definition. The faster your internet connection is, the better streaming quality you get.
Yes, you can! Just refer to the library of content that are available for download, choose your movie/ TV episode, and then click the download icon. You may download up to 5 items at a time, which can be a mix of movies, series or documentaries. Successful downloads can then be watched on-the-go even without access to internet within 7 days, or 48 hours if you've already pressed the play button.
- Customers who activated their Globe At Home plan (Plan 1299 and above) from May 1, 2018 onwards get a FOX+ gift subscription good for 6 months.
- Existing Globe At Home customers who upgraded to Plan 1299 and above from May 1, 2018 onwards also get a FOX+ gift subscription good for 6 months.
- Existing Globe At Home customers may also get a FOX+ gift subscription good for 3 months when they get a Globe Streamwatch device.
Customers without Streamwatch device
You'll receive an email from Globe within 48 hours with instructions on how to redeem your FOX+ gift after successfully activating your new Globe At Home plan.
In this email, you'll be asked to do the following steps to redeem your FOX+ gift subscription:
- Click the Activation Button in the email
- Agree to the Terms and Conditions
- Create a FOX+ account once redirected to the FOX+ page
- Download the FOX+ app or go to https://www.foxplus.com and enjoy watching FOX+ content
Customers with Streamwatch device
- Click on the link sent to you by Globe through email.
- Create a FOX+ account using Facebook or Google once your access is verified.
- Download the FOX+ app from the App Store (iOS) or Google Play (Android) to start watching FOX+ content.
Your FOX+ gift subscription may be redeemed within 30 days upon receiving it via email. Also, please note that your FOX+ access is only valid for 6 months from the date you received the activation email. You will no longer be able to redeem your FOX+ gift subscription after the 30-day redemption period.
You may go to http://www.globe.com.ph/free-content and request for your link to be sent to your email address. You should receive the new link within 24 hours.
Your FOX+ gift subscription will be sent to the email address indicated in your Globe At Home plan. To update this information, please call our Customer Service Hotline (02) 730 1000.
No, redemption period for the free offer is only valid for 30 days upon receipt of email.
You will receive pre-expiry email notifications 14 and 7 days before the end of your gift subscription. To convert your subscription to the paid version, go to link included in the pre-expiry email. Once you sign up for the paid subscription, you will be charged P249 every month, which will reflect on your next bill. If you don't want to renew your FOX+ subscription to the paid version, you may disregard the expiry email notification.
You can still enjoy the paid version of FOX+ for just P249/month as an add-on to your Globe at Home plan. Your FOX+ subscription will auto-renew every month.
Yes, you may use your existing FOX+ account as long as your Globe At Home plan was activated from May 1, 2018 onwards. Just log in to your account after activating your free access through link provided via email.
To cancel your subscription, go to www.globe.com.ph/broadband/stopfoxplus. Please note that your request will be processed within 3 working days. After this, you will no longer be able to access FOX+.
For now, we can only offer FOX+ to Globe At Home Postpaid customers, but stay tuned for updates.
As of now, FOX+ is not available to Globe Postpaid customers, but stay tuned for updates.