Buying Load FAQs

What is GCash2Load?

With this service, you can convert your GCash to load, making reloading faster and more convenient! You can load prepaid credits to your phone or someone else's Globe Prepaid or TM phone, anytime, anywhere!

Does that mean I no longer need to visit a retail store? Wow! So how can I convert my GCASH to load?

You have three options.

Via SMS

Simply text LOAD [amount] [MPIN] and send it to 2882.

Via *143#

Dial *143# on your mobile phone and follow these steps:

STEP 1: Reply with 7 for GCash

STEP 2: Reply with 4 for Buy Load

STEP 3: Enter amount (1-8 digits)

STEP 4: Enter MPIN

STEP 5: Enter your own mobile number

STEP 6: Reply with 1 for Okay

Via the GCash Mobile App

This app is only available for iOS, Android, and BlackBerry devices.

STEP 1: Launch the GCash App

STEP 2: Enter MPIN

STEP 3: Select "Buy Stuff"

STEP 4: Select "Buy Load"

STEP 5: Enter the amount and select "Buy Load for Self"

STEp 6: Press "Buy"

What if I want to reload someone else's phone using GCash? How do I do it?

You can reload someone else's phone using GCash in three ways:

Via SMS

Just text LOAD [amount] [MPIN] and send it to 2882 + [10-digit mobile number].

Via *143#

Dial *143# on your mobile phone and follow these steps:

STEP 1: Reply with 7 for GCash

STEP 2: Reply with 4 for Buy Load

STEP 3: Enter amount (1-8 digits)

STEP 4: Enter MPIN

STEP 5: Enter your beneficiary's mobile number

STEP 6: Reply with 1 for Okay

Via the GCash Mobile App

This app is only available for iOS, Android, and BlackBerry devices.

STEP 1: Launch the GCash App

STEP 2: Enter MPIN

STEP 3: Select "Buy Stuff"

STEP 4: Select "Buy Load"

STEP 5: Enter the amount and select "Buy Load for Others"

STEP 6: Enter the recipient phone number

How much load credits can I convert my GCASH to?

You can convert the following loads with the following expiry dates:

Reload Amount

Load Expiry

Account Expiry

Free Text

Php 10

3 days

120 days

0

Php 11 - Php 50

15 days

120 days

0

Php 51 - Php 100

30 days

120 days

0

Php101 - Php 150

45 days

120 days

0

Php 300

75 days

120 days

0

Php 500

120 days

120 days

0

Php 1,000

120 days

120 days

0

Just remember that if you reloaded while you still have remaining balance, the load with the longer expiry will apply.

Do I need to register to GCash before I can use this service?

Yes, you need to register first before you can reload yourself or someone else's phone using GCash. You may call *143# to register to GCASH.

What is the difference between the expiration dates of GCash2Load denominations versus other load services being offered?

The load expiry equivalent offered for each load denomination under GCash2Load is the same as the load denominations offered in our other reload channels, such as AMAX, Call Cards, EPINs and Share-a-Load.

Is there a fee for every GCash2Load transaction?

There is no transaction fee when using GCash2Load. It's for free!

Are load denominations with decimal numbers allowed? For example Php 50.75, Php 101.50?

No. Only the load denominations listed in the table shown above shall be allowed for processing by our system. Denominations above Php 1,000 are also considered as invalid transactions.

How many times can I convert my GCash to load?

The daily transaction limit for GCash2Load is set at Php 10,000. Single transaction limit is set at Php 1,000. If you would like to buy Php 10,000 worth of load in 1 day, you would have to make 10 transactions of Php 1,000 each.

What if I want to know more info about this convenient service?

To know more about the GCash2Load service, just text INFO LOAD to 2882.

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