Frequently Asked Questions
#GlobexChainsmokers Raffle PromoWhat is the raffle promo all about?
This raffle promo entitles Globe Prepaid, TM, Postpaid, Platinum or Globe At Home customers a chance to win tickets to The Chainsmokers: Memories Asia Tour 2017 when they register to a GoSURF promo or subscribe to a Globe At Home plan.
|The Chainsmokers: Memories Asia Tour 2017||September 13, 2017||SM MOA Arena|
Customers can join the promo from July 21 to August 30, 2017. Winners will be drawn on August 31, 2017.
If you're a Globe Prepaid, TM, Postpaid or Platinum customer, you can earn raffle entries when you subscribe to a GoSURF promo. You just have to register to the raffle and validate your entries.
For Globe At Home customers, the monthly service fee (MSF) will be the basis for the raffle entries. As the promo is only up to August 31, 2017, a Globe At Home customer will be entitled based on the date of installation. Cutoff for approved applications of Globe At Home customers is on August 30, 2017 at 11:59 PM.
Note that every P5 spent on GoSURF or Globe At Home plan is equivalent to one raffle entry. For promo prices that are not divisible by 5, we're going to round up. For example, the P99 promo price of your GoSURF 99 registration will be counted as P100, and will correspond to 20 raffle entries.
In addition, for Globe At Home customers with Plan 1299, MSF will be rounded up to P1300, and will correspond to 260 raffle entries. Raffle entries will only be counted if the customer is up-to-date with his payment status (no overdue balance).
All GoSURF variants are included in this promo. However, GoSURF promos availed via Rewards points or Loans will not have corresponding raffle entries. Lastly, users of Ad Surf, Volume Boost, Globe Mobile WiFi devices and all Globe At Home plans are included in this promo.
No, but you're a step away from joining the raffle! If you are a Globe Prepaid or a TM customer, you need to register to join the raffle. It's easy. Just validate your entry by texting RAFFLE REG <Name/Address/Email/Age/Gender> to 2363. Ex. RAFFLE REG Andro Rono/12 Rizal Drive, Taguig Cityemail@example.com/21/M. You only need to register to the raffle once. Registration is free of charge.
For Globe Platinum and Postpaid customers, just text RAFFLE REG YES to 2363 once you get a confirmation message of your GoSURF subscription. You only need to register once by validating your promo plan during the promo period. Registration is free of charge.
Meanwhile, if you are a Globe At Home customer, you do not need to register to the raffle to validate your entries since you will be automatically registered once your subscription is confirmed, and your account is active. Your subscription is confirmed if your account has been activated.
No, only one name per mobile number/account is allowed. However, a customer may register his/her name using several mobile numbers/accounts.
For Globe At Home, Postpaid and Platinum customers, account details will be used in registrations.
Definitely! Just text RAFFLE ENTRIES to 2363 for FREE. Raffle entries earned are updated within 5 days after your registration to GOSURF.
For Globe At Home customers, you may call the hotline at (02) 730-1000.
|DRAW DATE||Prize||Ticket Type||Number of Winners|
|August 31, 2017||Two tickets to The Chainsmokers: Memories Asia Tour 2017||VIP Standing||3|
|Lower Box A||12|
Winners will be announced by September 1, 2017 via text message from 2363, Globe website, Globe's official Facebook and Twitter accounts.
You will receive your winning message by September 1, 2017, and must confirm within the following day that you'll claim your prize. Please note that if you fail to confirm your attendance, we're sorry, but you will not get instructions for the claiming of the tickets.
Of course! The event is open to minors. However, here are some special guidelines to consider:
- Minors 15 to 17 years of age attending the concert with a guardian should secure a letter of consent from their parent. Reminder to specify the name of the guardian on the letter.
- Those who are 14 years old and below will not be allowed to enter the venue.
- The guardian accompanying a minor should also present a valid ID.
- A valid ID of the minor should be presented upon entering the venue.
Yes. Your representative just have to present an authorization letter, two valid IDs of the winning customer and the confirmation text message.
No, the tickets cannot be converted to cash. The tickets are non-refundable.
Yes, you may, but you or your authorized representative must claim the tickets.
No, you can only win once. But if a subscriber is drawn twice, he/she will receive the prize with the higher value.