Frequently Asked Questions
MyRewards MyGlobe Topics
Popular FAQs for MyRewardsHow do I know if I am a member of MyRewards MyGlobe?
All customers with active Globe/TM SIMs are automatically members of the program. No registration required.
Points may be used to redeem rewards of your choice from our rewards catalog.
Please ensure that you:
- Text the correct syntax for redemption.
- Text REDEEM <space> ITEMCODE to 4438. P1/transaction.
- If PIN is activated: Text REDEEM <space> ITEMCODE <space> PIN to 4438. P1/transaction.
- Have at least P1 balance for the redemption transaction.
- Have not opted-out of the program.
- Text YES to 4438 to opt-in MyRewards MyGlobe.
- Have sufficient points to redeem the reward you choose.
- Text BAL to 4438 to check available points. P1/transaction.
- Text ITEMS to 4438 to check rewards and corresponding points required. P1 minimum balance required to send this message for free.
- Choose the rewards that are currently being offered in the rewards catalog.
- Text ITEMS to 4438 for the complete list of rewards. P1 minimum balance required to send this message for free.
- Call 211 and our Customer Service Representative will gladly assist you.
Aside from earning points for every reload, VIP members are entitled to our exclusive premium rewards and privileges like:
- Get a once-a-month free mobile service from Globe/TM
- Get a special gift every year
- Enjoy discounts and freebies from the biggest shopping and lifestyle brands in the country
- Receive a complimentary SM Advantage Card Prestige
- Own a spare SIM
- Enjoy priority handling at Globe Stores nationwide
It's really easy! You just need to have an average monthly spend of P5,000 on your prepaid load for 6 straight months. Once qualified, you will be informed via a text message from 4438, and you will be asked to text the following syntax:
Vip Firstname/Middle Initial Lastname/Address/Bday(mmddyyyy) to 4438 for free to join.
Example: Vip John/A Uy/9 Red Street Cubao Quezon City/12141978