Frequently Asked Questions
Roam Surf Offers with Longer ValidityWhat are these new Roam Surf offers from Globe?
Now, you can stay connected for longer when you travel abroad with these longer-validity Roam Surf offers! With these new offers, you can now enjoy discounted data roaming for extended periods while traveling, for as low as P300/day compared to the default daily rate of P599/day.
The new Roam Surf offers are the following:
|Roam Surf 1499||3 days or 72 hours||P1,499||*143#|
|Roam Surf 2299||5 days or 120 hours||P2,299||*143#|
|Roam Surf 2999||7 days or 168 hours||P2,999||*143#|
|Roam Surf 4999||15 days or 360 hours||P4,999||*143#|
|Roam Surf 8999||30 days or 720 hours||P8,999||*143#|
All Globe Postpaid plan customers can subscribe to these offers.
Roam Surf with extended validity is available in the following countries:
- United States of America – T-Mobile
- Australia – Optus
- Korea – SK Telecom
Make sure you're latched on to the roaming partner to enjoy the promo.
Yes, you'll need to register to the promo when you're abroad. To register, just dial *143# using your Globe mobile for convenience. After dialing *143#, choose Roaming & Int'l., Roaming Promos, Data Promos, then choose the Roam Surf variant you want. *143# is toll-free abroad.
Registration via text is also available but note that you'll be charged standard roaming rates for text when you register abroad, i.e., P20 in Asia/Americas and P25 for Europe/Africa.
Roam Surf 599 is the default rate of P599/24 hours for mobile data use in our partner countries, it doesn't require any registration, it kicks in as soon as you turn on your data roaming and begin to use mobile data.
Roam Surf with longer validity is the data roaming offer to use when you're traveling for extended periods; you can choose from 3, 5, 7, 15 and 30-day variants. The rate for each offer is discounted as compared to the daily rate of P599/24 hours and availability is limited to several countries for now.
You'll receive a notification upon your irst data usage to signify the beginning of the promo duration. You'll also receive pre-expiry notifications before the end of your Roam Surf validity. Lastly, you'll receive a final notification that your promo is already expired.
After you've used up your extended Roam Surf promo, if you keep your data roaming on without registering to the same or to a different promo, the default rate of P599/24 hours will take effect without the need to register. For more info, check www.globe.com.ph/roam-surf.
Like other roaming promos, these new Roam Surf offers are charged on top of consumables.
These longer-validity Roam Surf offers are charged per country.
Example: If you use mobile surfing in two countries where the service is available, such as Singapore and Malaysia, you'll be charged the respective amount for each roaming partner. If you return to the original country within the validity period of your subscription, you won't be charged again for mobile surfing during this period.
Just remember that any usage outside of the specified operators/roaming partners of Roam Surf will be charged the corresponding zonal rate for mobile surfing:
- P3/10KB in Zone 1: America and Asia and the Pacific
- P5/10KB in Zone 2:Europe and Africa
Subscription to these offers with longer validity allow you to enjoy unrestricted access to your favorite apps or enjoy a complete digital experience even while abroad! Your internet access is not limited to just liking and sharing, you can also enjoy music, video streaming and even file sharing as long as your offer is still valid. However, if you opt in to other app-based data offers such as Roam Viber 199 or Roam Facebook 299, you usage will be restricted to the chosen app.
No, you can't since your registration already gives you unrestricted access to data during the promo validity period. You also can't stack two Roam Surf longer-validity offers on top of the other.
Check if your data roaming/mobile data is on. If it is, chances are you're on Roam Surf 599.
As soon as mobile data/data roaming are turned on and you start surfing on any of the preferred operators, Roam Surf 599 kicks in as it doesn't require registration.
Once you're on Roam Surf 599, you won't be able to register to a Roam Surf promo with longer validity.