GROAM is the Prepaid International roaming service of Globe. By activating this, Globe Prepaid customers will be able to enjoy Globe services even when they are abroad!

Sorry, but GROAM is only available to Globe Prepaid customers.

You can refer to this table for the list of countries:

You can also text GLIST and send it to 2884 to find out if GROAM is active in your destination. You will be charged P2.50 for this text message.

*Zone 1 - Includes countries and territories in Asia & America

*Zone 2 - Includes countries and territories in Europe & Africa

Yes! Staying connected while roaming is now made even more affordable with Prepaid Roam Surf. Choose from all-day, bite-size or app-based data roaming packs that best fit your need.

To activate your data roaming service, make sure to register to a data roaming promo before leaving or upon arrival to your country of destination.

You can activate your GROAM in a number of ways:

Via text:

Simply text GROAM ON and send to 2884 for free.

Via *143#:

Dial *143#. Choose Roaming & Int'l > Activate Roaming.

You will receive a message confirming the activation of your roaming signal.

While you're still in the Philippines, we highly suggest that you activate your roaming service at least 24 hours before your flight's departure time. However, you can also register as early as seven (7) days before leaving or as late as an hour before your flight.

Your GROAM request status will be tagged as “Pending” when you activate it in the Philippines. Your request will only be approved once you arrive at your destination. This means, while in the Philippines, you can still enjoy local services such as data browsing, promos, DUO, Share-a-Load and ring back tones. These services will be unavailable once you reach your destination and get your roaming signal activated.

Your roaming will get activated upon arrival at your country of destination.

If you're not able to activate your roaming before departure, you will automatically receive a roaming signal upon arrival abroad. During that period, your roaming will be active and your transactions will be charged at regular roaming rates. However, the roaming signal will only be good for 5 days.

If you're either in the Philippines or in a different country except for Canada (Rogers) and Ireland (O2 Communications), here's what you should do:

• Dial *143# on your phone > Press 5 for International roaming > Press 2 to Roaming services>Press 3 Check Roaming Status.
• Text GROAM STATUS to 2884.

You will then receive a message showing your status. Take note that you will be charged Php 2.50 for this text message if you checked your status from the Philippines, and Php 2.50 + the roaming SMS rate if checking from a different country

If you're in Canada (Rogers) or Ireland (O2 Communications), simply text GROAM STATUS to 2884.

You will receive a message showing your status. Don't forget that you will be charged PHP2.50 for this text message if you check your status from the Philippines, and Php 2.50 + the roaming SMS rate if checking from a different country.

Good news! No maintaining balance is required to keep your roaming active.

To check your status, just dial *143#. Choose Roaming & Int'l > Check Roaming Status. You will receive a message confirming the status of your roaming signal.

To make a call, just follow the steps below:

• With Direct Dialing:
  Simply dial <country code>< area/operator code><landline/mobile number>. Ex. +639171234567
• Without Direct Dialing:
  
  1. Dial *131*<country code><area/operator code><landline/mobile number><gt; Ex: *131*6321234567# – for landline, *131*639171234567# – for mobile
  2. After dialing, please remain on standby and don't end the call. You'll receive a message that your call is being connected while your called party is being contacted. When your phone rings, answer the call to start the conversation.
  
  Note: Your call will be charged only upon successful connection.
* For all other networks and destinations not listed in the table, use the procedure for countries and territories without direct dialing

When sending a message to someone, just use this International Number format: + country code + area code + mobile number.

For example: +639171234567

To check the remaining balance, dial *143# on your Globe mobile phone and press SEND or CALL. Balance inquiry is free of charge and is available 12 times per day.

If you activated your roaming signal by texting GROAM ON to 2884 or via *143#, your roaming signal will stay for the whole duration of your trip abroad.

However, if you did not manually activate your roaming signal, you will still receive a temporary signal good for 5 days upon arrival abroad. You'll receive a message to confirm if you would like to activate your roaming. You will be given 24 hours to confirm. During that 24-hour period, your roaming will be active and your transactions will be charged at regular roaming rates.

1. Reply GROAM YES: If you would like to activate your roaming beyond 5 days/for the entire duration of your trip. Roaming text charges will apply.
2. Reply GROAM NO: If you would like to deactive your roaming immediately. Roaming SMS charges will apply.
3. No Reply: If you do not reply within 24 hours, your roaming will be deactivated after 5 days.

Nope. You will not be charged for any unanswered incoming and outgoing calls unless you will leave a voice mailbox message.

Sorry, but Prepaid promos such as GoSAKTO, DUO and SUPERDUO are blocked when you're on roaming.

Sorry, but you cannot Share-A-Load to anyone while you're on roaming. But don't worry, you can receive Share-A-Load from your loved ones in the Philippines even when you're on roaming.

You can text GROAM OFF and send it to 2884 for free. You'll receive a message to confirm your request for deactivation. You can also deactivate it by dialing *143# then choose Roaming & Int'l > Deactivate Roaming.

Just remember, it's recommended that you deactivate your GROAM service within 24 hours upon arrival in the Philippines.

You can text GROAM OFF and send it to 2884. You will receive a message to confirm your request for deactivation. You can also call our roaming hotline at +6327301212.

Just remember that it's recommended that you deactivate your GROAM service within 24 hours upon arrival in the Philippines.