Frequently Asked Questions
Traveler SIM with Mabuhay Miles PromoWhat is the PAL Traveler SIM?
The PAL Traveler SIM is a Philippine SIM powered by Globe. It is exclusively for passengers on Philippine Airlines international flights who are visiting the Philippines for vacation or business.
If your phone is locked to another network (ex. AT&T), then it's possible that your PAL Traveler SIM may not work. Only open line handsets can be used with the SIM.
PAL Traveler SIMs are available at the Globe Booth in Ninoy Aquino International Airport (NAIA) Terminals 1 and 2, Clark International Airport, and Cebu-Mactan International Airport.
The PAL Traveler SIM comes with FREE 300MB for mobile surfing and unlimited calls to Globe/TM, valid for 1 day. You may also avail of 500 BONUS Mabuhay Miles using your PAL Traveler SIM.
Absolutely! The PAL Traveler SIM has FREE 300MB for mobile surfing and unlimited calls to Globe/TM mobiles, valid for 1 day.
Using your PAL Traveler SIM, just text MABUHAY to 8080 for free and wait for the confirmation message within 24 hours.
In order to call or text, simply dial <+><country code><area code><phone number>. For example, +639171234567. This is similar when using a regular SIM.
The PAL Traveler SIM is valid for three months. If it is not reloaded or used after this time, the SIM will expire. For lost or defective SIM, this can be replaced with the same number at any Globe Stores nationwide. However, once the SIM is expired, the same number cannot be retrieved anymore.
The PAL Traveler SIM is available in tri-cut form (standard, micro, and nano sizes).
We currently sell load in P100, P300, and P500 denominations in airports.
In Manila, Clark, Davao, Cebu, Iloilo, Kalibo Airport terminals and Caticlan Jetty Port, P100 is the minimum load amount since AutoLoadMax services are not present.
Besides NAIA terminals, Globe load is available at over 800,000 retailers nationwide.
- Text BAL to 222 (FREE of charge) or dial 222 and press call (P1 per message sent).
- You will receive a text update of your account balance and remaining free texts.
|Calls and Texts from Abroad||FREE|
|Standard Call Rates Per Minute|
|International Direct Dial||$0.40 worldwide|
|National Direct Dial||P7.50 nationwide|
|Globe to Globe/TM||P6.50|
|Globe to other networks||P7.50|
|Globe to landline|
|Video IDD||US$0.0067 per second|
|Standard Text Rates|
|Globe to Globe/TM||P1.00|
|Globe to other networks|
We currently have promos for international calls such as IDD Sakto Calls, IDD Tingi, SuperIDD, Go IDD, and Go tipIDD. To learn more about these promos, dial *143#.
The Traveler SIM allows you to avail of local promos. Dial #143* or visit www.globe.com.ph/prepaid to learn more about our latest promos and offers.
Yes, of course! Feel free to access our mobile internet services for the duration of your stay in the Philippines.
The Traveler SIM is now compatible with LTE supporting fast mobile browsing. You can experience high-speed mobile data for LTE-capable devices especially within LTE coverage.
Activation of LTE is free of charge.
For a complete list of areas where LTE is available, click here.
No worries! Regular calls, text, and data rates will still apply.
Surfing costs P5/15 minutes. If you want to maximize your LTE experience, you can subscribe to Globe's wonderful GoSURF promos.
Whether you're using iOS, Android OS, Blackberry, or Windows 7 Operating Systems, see http://www.globe.com.ph/help/guide for the Device Configuration Guide.
- Your Traveler SIM can be pre-activated for roaming services. Simply type GROAM ON and send to 8080.
- Activation should be done at least 24 hours before departure. You'll receive confirmation thru text once your International Roaming is activated.
- For more information on prepaid roaming, visit www.globe.com.ph/help/roaming/groam.
Mabuhay Miles PromoHow can I get bonus Mabuhay Miles?
New members can get 500 bonus Miles by visiting www.mabuhaymiles.com to enroll. Once done, text your Mabuhay Miles number to 3456.
- If you're not yet a member, just visit www.mabuhaymiles.com to enroll and to start earning Miles. You can get a chance to fly for free.
- Once done, text your Mabuhay Miles membership number (9-digits) to 3456 using your FREE Traveler SIM. You'll be able to get 500 bonus Miles.
Yes. This offer is for eligible customers using Traveler SIM only.
You will be given 500 BONUS Mabuhay Miles once you send your details to 3456.
Your bonus miles will be credited to your account within two weeks from the time you sent your details.