We're glad that problem has been fixed. Restarting the handset can fix many common mobile issues.

Are you currently out of the country?

Turn off your mobile phone then remove the SIM and battery for 30 seconds, and then put them back in. Turn it on to refresh its network connections

Do you have signal now?

Insert your SIM card into another phone (it can be a Globe issued phone or an open line phone) and check if you will get signal.

Do you have signal?

Your phone may be defective. Please have it checked at an authorized service center near you.

Insert a different Globe SIM card to your own phone and check if it will get signal.

If the other Globe SIM gets a signal, your SIM card may be defective and may be subject for replacement.

Our Talk2Globe chat agent can further resolve this issue for you. You can also reach our online specialists via Twitter or send us a message.

Try to switch off your mobile phone for 30 seconds then switch it back on to refresh network connections.

Postpaid charges will vary depending on the network of our roaming partner.

Do you have signal now?

Did you request activation of international roaming service before leaving the Philippines?

Our Talk2Globe chat agent can further resolve this issue for you. You can also reach our online specialists via Twitter or send us a message.

Insert your SIM card into another phone (it can be a Globe issued phone or an open line phone) and check if you will get signal.

Do you have signal?