Ambulance services now available to KonsultaMD customers

May 3, 2016

Ambulance services may now be availed by customers of KonsultaMD with the recent partnership between the healthcare hotline and Lifeline Ambulance Rescue, Inc., the first and only dedicated "Emergency Quick Response (EQR)" service in the Philippines.

KonsultaMD customers get access to fully-equipped Lifeline ambulance for emergency cases

"This is another milestone for us here but more importantly, this is another step forward in helping address the healthcare pain points of accessibility, time, and affordability in the Philippines. Lifeline is the only fully-equipped ambulance service in the country which can respond to life-threatening situations, thus, we are confident that they are a good addition to the services being offered by KonsultaMD," said Maridol Ylanan, Chief Executive Officer of Global Telehealth, Inc., an affiliate of Globe Telecom which operates KonsultaMD.

KonsultaMD customers are entitled to a special discount on all EQR ambulance requests to Lifeline and enjoy Lifeline member rates for home care services. Lifeline home care services include, but is not limited to 24/7 doctor house calls, inter-facility patient transport services, laboratory tests, Complete Blood Count (CBC), Fasting Blood Sugar (FBS), Total Cholesterol, drug/urine tests, and X-ray. Payments are settled by the KonsultaMD customer directly with Lifeline.

KonsultaMD provides straightforward help with health and medical-related questions 24/7. This includes medical information to common but important questions on pregnancy, infant and/or toddler care, fever and other general ailments, signs and symptoms, diet, and other concerns.

However, it does not replace face-to-face interaction between doctors and patients but only serves as a means of interim care so that the public can have immediate and affordable medical attention.

To subscribe to KonsultaMD, Globe Postpaid customers only need to pay a fee of Php150 a month which can be used by up to four additional household members while Globe Prepaid and TM customers have the option to subscribe for Php15 a week or Php 60 monthly. Subscription fee is waived for Platinum Elite members. Calls using Globe or TM are charged Php1 per minute while calls within Metro Manila via landline are currently free. Non-Globe users have to pay the standard NDD rate for calls outside Metro Manila or regular mobile to landline rate, whichever is applicable.

All Globe consumer postpaid, prepaid and TM customers may subscribe by signing up at, by calling (02) 79880 or by visiting a Globe Store. Platinum Elite members may subscribe via their Platinum Relationship Manager. Non-Globe users may visit a Globe Store.