| POSTPAID | PREPAID | MOBILE BROWSING | |||||
| Creating your very own super plan with our customized plan builders is super easy, but we've put together all the Frequently Asked Questions you may need to know for your Postpaid account. | FAQs and other helpful hints and pointers to make your Prepaid experience with Globe a breeze. Because we are staunch believers of keeping everything uncomplicated, para go lang nang go! | If you're not on, you're not in! So get in the know, and having mobile internet on your cellphone will be richer and more rewarding. Read FAQs and view video tutorials here. | |||||
| ROAMING AND INTERNATIONAL SERVICES | REWARDS | APPS AND VALUE ADDED SERVICES | |||||
| Planning to go overseas? Whether Postpaid or Prepaid, by air or sea, you can get all the details you need right here. | Your easy guide to checking, redeeming and even rules on fast tracking your rewards, Postpaid or Prepaid, on the web or on your phone. | Check your subscription to a value added service, or find FAQs for GCash, Ringback tones and other unique Globe services. | |||||
GPRS AND MMS SET-UP
GPRS or General Packet Radio Service provides connectivity to the Internet, enabling users with mobile devices that support Internet browsing to surf the net. It also allows sending and receiving of MMS or Multimedia Messaging Service so users can view and download content with text, pictures, audio, video, or animation and combinations of these elements.
To configure your handset's GPRS and MMS settings correctly, visit http://surf.globe.com.ph/profiler. You may follow these steps to guide you through the procedure.
1. Select your phone brand by clicking one of the available buttons for these brands: Nokia, Samsung, Sony Ericsson, iPhone, BlackBerry.
2. A pop-up box will display various phone models. Select your current phone model from the list.
3. Click the Download button for your phone's configuration guide.
4. Once the configuration guide is downloaded, follow the instructions thoroughly.
5. If you cannot find your phone in the list, click the hyperlink next to this line: Your phone is not in the list?
In the box that pops up, input your mobile phone model and email address in the respective fields. An email containing the information will be sent to you shortly.
6. If you do not know your phone model, click the hyperlink next to this line: Not sure of your phone model? It should direct you to http://www.gsmarena.com/.
You will see a list of phone brands on the left side of the page. Click your phone brand and find your phone model among the images displayed.
