Service Update

We have made improvements in our mobile apps to enable you to get the support you need without having to go out or call our hotline.

Starting this September, our hotline agents supporting Consumer Service Hotlines 211 or (02)77301000 and 808 or (02)77301500, and Consumer Sales Hotline (02)77301010 will be moving to our mobile apps to serve more customers. These hotlines will remain open for self-service transactions.

If you need to change or renew your plan, view and pay your bills, request for reconnection, report an issue with internet connection, or inquire about promos, you may use our GlobeOne app, Globe At Home app, and TM app. Download them now from the App Store or Google Play.


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