Enriching Lives Through Ease & Relevance

We want to enrich lives through communications by simplifying technology, so that we bring customers closer to what matters most.

Vision

We see a Philippines where families' dreams come true, businesses flourish, and the nation is admired.

Mission

We create wonderful experiences for people to have choices, overcome challenges, and discover new ways to enjoy life.

Circle of Happiness

EMPLOYEES are empowered and find meaning in work. CUSTOMERS are special and valued. SHAREHOLDERS are confident and rewarded.

Purpose

In everything we do, we treat people right to create a Globe of Good.

CORE VALUES

The Globe Way

We treat people right to create a Globe of Good:

  • We put customers first.
  • We value people and together, we make a difference.
  • We act with integrity.
  • We care like an owner. We keep things simple.
  • We move fast. We are better every day.

OUR OBJECTIVES


Globe is not simply a telco company. Globe is an organization that creates and enables digital life for the Philippines, so Filipinos can access choices, overcome challenges, and discover new ways to enjoy life. Globe achieves this through obsessing about its customers, digitally transforming businesses, building the network of choice, and empowering its people. Globe continues to provide meaningful support to all its stakeholders and creates wonderful channels to the digital lifestyle for Filipinos and all stakeholders.


The strong thrust towards information and communications technology (ICT) infrastructure growth and network upgrades continued in 2019. Globe followed through with the building and deployment of cellular towers in the country throughout the year, spending roughly 45% of its annual income on telco infrastructure.


The company continues to believe that providing data services is crucial towards true progress. Globe will continue to push its network expansion to meet its customers’ growing demand for data. The company committed to spending P63 billion in capital expenditures in 2020, which includes spillover of CAPEX commitments from 2019. Globe is set to fulfill its commitment to provide two million homes with at least 10 Mbps connectivity by the end of 2020.

OUR STRATEGIES


Globe continues to invest in the Philippines towards enabling Filipino families and businesses, reaching a record CAPEX of 51 billion in 2019.


Globe’s programs in 2019 are anchored on improving customer experience and elevating digital proposition:


  1. ACCELERATE NETWORK ROLL-OUT
    Accelerating builds of wireless sites to catch up on demand, increasing wired footprint to address serviceability.

  2. INCREASE HOUSEHOLD PENETRATION
    Laying the groundwork for owning the home through innovative products and services, right channel play, and strategic network migration.

  3. DEVELOP ICT CAPABILITIES
    Establishing Globe as a trusted digital transformation partner of large and small enterprise customers by providing compelling ICT services.

  4. HABITUATE AND MONETIZE
    Sustaining gains in data habituation by protecting the customer base and through programs to acquire quality customers through content.

  5. CREATE NEW AND PROFITABLE REVENUE STREAMS
    Unlocking value in digital technology, lifestyle, and entertainment through complementary plays with core telco products.

  6. AGILE WORKFORCE
    Building an agile organization with a deeper understanding of the customer to allow us to be more responsive to customer needs.

Read more about our corporate objectives and our strategies to implement these in our Integrated Report.

Governance at Globe


Overview

We recognize the importance of good governance in realizing our vision, carrying out our mission, and living out the values to create a Globe of Good.

Board of Directors

Our Board of Directors is key in establishing Globe's strategic direction and oversees its overall corporate performance.

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