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Get Connected in 24 Hours: Globe At Home Redefines Customer Experience with New GFiber Online ChannelAug 08, 2022 | 12:00 PM
In line with its goal to deliver wide and convenient access to connectivity, Globe At Home has launched a new online channel that will provide hassle-free, fast and easy application for those hoping to get Internet access in an instant. Globe carefully designed its online channel to ensure that each feature uplifts the lives of GFiber users. With a simpler user interface and seamless application, getting a GFiber plan and requesting support is now very easy. “Through the simplified design of our online shop, we can provide seamless application and installation fulfillment within 24 hours. This makes availing of our GFiber Plans quick and hassle-free,” said Janis Legaspi-Racpan, Head of Globe At Home Brand Management. With its newest online connection partner, customers can get the full digital experience from application to installation: Get fast approval Get fiber-fast speed installed in as quick as 24 hours. Enjoy same-day connection Complete your application before 2 p.m. and get connected on the same day. Skip the lines Use your GCash or Globe postpaid number to get instant approval. Track your technician With just a click, book your appointment with a technician and monitor their arrival in real-time. GFiber provides access to relevant and enjoyable apps and sites to elevate the digital lifestyle of Filipinos. This is in line with Globe’s support for the United Nations Sustainable Development Goals, which fosters infrastructure and innovation as crucial drivers of economic growth and development. Discover, refresh and strengthen family ties with Plans 1699 and 2099 and enjoy up to 150 Mbps and 300 Mbps with free installation, respectively. “Globe At Home makes it easier for customers to access the best fiber experience from their home internet connection that they depend on to power their work, studies, rest, recreation, and passions so that every family member has the best leverage to achieve their full potential.” Racpan said.
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As of November 20, 2020 | 10 AM
Globe has fully restored its voice, text, and internet services in Camarines Norte and Quezon.
Customers in these areas affected by Typhoon Ulysses may now access mobile and data services for their critical communication needs.
Earlier, the company has restored its full services in typhoon-hit areas which include Albay, Abra, Apayao, Aurora, Bataan, Batanes, Batangas, Benguet, Bulacan, Cavite, Ifugao, Isabela, Kalinga, Laguna, La Union, Marinduque, Masbate, Metro Manila, NCR, Nueva Ecija, Nueva Vizcaya, Pampanga, Pangasinan, Rizal, Sorsogon, Tarlac and Zambales.
Globe’s network operations teams have been working round-the-clock to ensure that remaining severely-affected cell sites are restored.
As of November 19, 2020 | 11:42 AM
Globe has fully restored its voice, text and internet services in Camarines Sur.
Customers in this area may now access mobile and data services for their critical communication needs.
Globe’s network operations teams have been beating bad weather and working round-the-clock to ensure severely affected cell sites are restored in remaining areas affected by Typhoon Ulysses.
Earlier, the company has restored its full services in all of Albay, Abra, Apayao, Aurora, Bataan, Batanes, Batangas, Benguet, Bulacan, Cavite, Ifugao, Isabela, Kalinga, Laguna, La Union, Marinduque, Masbate, Metro Manila, NCR, Nueva Ecija, Nueva Vizcaya, Pampanga, Pangasinan, Rizal, Sorsogon, Tarlac and Zambales.