Globe Business and UnionBank, Partners in Digital Transformation
Globe Business continues to pave the way for a braver tomorrow by helping businesses in their digital transformation journey.
Globe supported Union Bank of the Philippines (UnionBank) in the digitalization of its work from home setup through Globe Pocket WiFis, video conferencing tools, and Postpaid lines. The company also expanded its data center to accommodate both its digital initiatives and its bigger customer base.
“To gain a competitive advantage, companies need to meet the demand from customers to be digital,” said Peter Maquera, Senior Vice President for Globe Business. “UnionBank understands that when it comes to digitalization, it’s either now or never. That’s why their win from IDC is a well-deserved one. We’re glad to have the opportunity to work with a like-minded and future-focused enterprise. We value the success of our clients, as their achievements also mean that we’re on the right track as a digital transformation enabler.”
UnionBank was awarded the overall distinction, Asia Pacific Digital Trailblazer, at the IDC 2020 Asia/Pacific Digital Transformation (DX) Awards. The company—also deemed the Philippines’ leading digital bank, gained accolades for its various digitally-facilitated projects, experiences, data transformation, operations, and workforce. UnionBank President and CEO was also named as the 2020 Asia/Pacific DX CEO.
“Earlier this year, we became the first 5G-powered bank in the Philippines thanks to Globe. Despite the disruption caused by the pandemic, we continue to look for ways to innovate our services for Filipinos,” explained Dennis Omila, UnionBank Executive Vice President and Chief Information Officer. “But innovation entails collaboration, which is why it only makes sense for us to partner with a company that understands our commitment to delivering superior customer experiences. Globe, being a digital purveyor, knows the value of embracing technology to create transformative services.”
Both companies advance even further on their 5G collaboration. They put to test Globe’s next-level connectivity via a proof of concept (POC) in one of its ARK branches—UnionBank’s fully digital, self-service facilities--- combining the power of Globe 5G with IoT-capable devices. Globe and UnionBank used cloud-enabled video analytics using 5G to conduct sentiment analysis inside the ARK, allowing the bank to get valuable customer insights and enhance its services.
This POC is just one of the many projects Globe and UnionBank are eyeing, to establish the latter as the country’s bank of the future.
Globe Business has been a long-standing ally for enterprises that seek to not only digitalize services but also brave changes as they come. With a first-world network, enterprise-grade ICT solutions, expert partners, and collaborative teams, Globe progresses onward to take courage and redefine what it means to be digital.
Discover solutions to help elevate your company’s digital transformation. Collaborate with us by contacting your Globe Business Account Manager. You may also schedule a consultation through our website.