Globe's Guide For Pinoy Travelers On Getting The Best Roaming Experience While In The US

Planning a trip to the US? Have the best time with Globe via our partner networks T-Mobile and AT&T.  


Staying connected is easy with Globe’s wide range of Roam Surf offers for as low as ₱149/day! Choose from all-access data packs like Roam Surf Longer Stay or app-only data packs like Roam Facebook, Roam Viber and Roam WhatsApp. These data roaming offers are available with both AT&T and T-Mobile.  


Aside from data, regular calls and texts are also available with T-Mobile which still supports 2G services.  


Early this year, AT&T decommissioned its 3G network technology while its 2G network has already been shut down since 2017. Because of this network reconfiguration, Globe roamers in the USA can no longer make and receive regular calls and send and receive text messages via AT&T.


In case you need to use calls and texts, customers have the option to manually select T-Mobile: 

  • Android users may simply go to Settings > Mobile Network > SIM Info & Settings > Carrier, then untoggle “Auto Select” for the device to scan other networks available in the area.  This may take a while until all networks are loaded. Choose T-Mobile as your preferred network.  
  • For iPhone users, go to Settings > Cellular > Cellular Plans > Network Selection > then untoggle “Automatic” and then choose T-Mobile.  For Prepaid customers, it's recommended to set your phone to 2G mode if you don't have any active Roam Surf subscription.


If AT&T signal is stronger in the area where you're located, affordable data roaming promos are available for you to choose from so you can make and receive calls and messages through your favorite messaging apps like Facebook Messenger, Viber, WhatsApp, or WeChat. 


“As our global partners shut down their 2G and 3G technologies, we want to ensure that our customers will still have a worry-free roaming experience while abroad. We've made Roam Surf more affordable even for long trips so they can stay reachable and always online for the entire duration of their stay,” said Coco Domingo, Vice President, Globe Postpaid and International Business.


Subscribing to roaming promos is now made easier with the GlobeOne app. Once registered, you can easily track your usage via the app's main dashboard.  


To see the list of countries where 2G and 3G are no longer available and learn more about Globe roaming services, visit www.globe.com.ph/international/roaming.


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