Sorry, you need to enable JavaScript to visit this website.
Globe At Home Improves Customer Experience, New Prepaid WiFi Offers - Globe Newsroom

Globe At Home Improves Customer Experience, Introduces New Affordable Offers for Prepaid WiFi Users

At a time when digital connections have become more significant than ever, Globe At Home Prepaid WiFi is ensuring that its customers have access to basic internet services. Whether you need to register for a new SIM card or a simpler way to top up, Globe has made it easier for customers to manage their accounts. 

Given the current financial challenges of many Filipinos today, Globe At Home strives to make internet connectivity more accessible, as they continue to make improvements in customers’ experience and ensure that they remain connected and supported. 

In cases wherein subscribers would need to replace an expired SIM Card, Globe At Home is offering FREE replacement for Home Prepaid WiFi users. Unlike before, customers no longer need to leave the house and visit a nearby Globe store to process this request. Instead, subscribers need only to visit Globe At Home‘s Facebook Messenger and complete the requirements. SIM card replacements will then be delivered directly to customers’ households. 

“Internet connectivity has always been important, but this need is glaring now more than ever. As more Filipinos are feeling the pinch in their budget with the uncertainty of the pandemic, we see it as our responsibility to make prepaid internet more accessible to our customers,” said Globe Vice-President for Broadband Marketing Barbie Dapul.

Globe At Home has introduced more affordable data promos for its customers. With Home Prepaid WiFi’s HomeSURF199, customers can now have access to 30 GB of data for seven days, with 23 GB data access to all sites, plus 1 GB of free data daily so every user can Watch, Learn, and Earn. Perfect for the whole family! 

The 1 GB FREE data is applicable for platforms like YouTube, Wattpad, TESDA, Shopee, Grab, Facebook Messenger, Viber, Mobile Legends, WhatsApp, Lazada, GCash, Google, CourseHero, and League of Legends - Wild Rift.

Other affordable HomeSURF offers include 75 GB, 100 GB, and 150 GB of data for ₱599, ₱999, and ₱1,499, respectively. These promos, which are good for 15 days/30 days, are applicable for households with heavier Internet needs. 

Dapul shared, “As our customers' lifestyles and livelihood evolve, Globe At Home Prepaid WiFi will continue to be their partner in driving positive change and impact, as we continue to navigate through these uncertain times.”

Globe is committed to upholding the United Nations Global Compact Principles and contributing to 10 United Nations Sustainable Development Goals.

For more information, visit

Public Company Information: