For the third consecutive year, Globe took home the “Philippines Mobile Data Service Provider of the Year” and the “Philippines Telecom Service Provider of the Year” accolades from the prestigious Frost & Sullivan Best Practices Awards.
For Globe President and CEO Ernest Cu, these awards are a continuing testament to how Globe covers all the bases to ensure that its customers’ telco and data experiences continue to evolve despite many challenges.
“To be accorded with the same honors for the last three years only shows our consistency and sound company policies. We share these wins with our employees, customers and investors whom we thank for their support, trust and faith,” said Cu.
Frost & Sullivan based Globe’s wins on the following criteria: financial performance, addressing unmet needs, customer service experience, visionary scenarios through mega trends, brand equity, and implementation of best practices.
Frost & Sullivan Vice President Richard Wong said in a letter announcing Globe’s recognition for the third consecutive year that the three-peat was made possible by the premier telco and data service provider’s strong overall performance.
“We also recognize that your (Globe’s) receipt of this award is the result of many individuals – employees, customers and investors – making daily choices to believe in the organization and contribute in a meaningful way to its future,” wrote Wong.
The contenders for the Frost & Sullivan Best Practices Awards were evaluated on a variety of actual performance indicators which include revenues, market share, capabilities, and overall contribution to the industry in order to identify best practices.
The Frost & Sullivan Best Practices awards honor best-in-class companies that have demonstrated excellence in their respective industries. Frost & Sullivan's intent is to help drive innovation, excellence and a positive change in the global economy by recognizing best-in-class products, companies and individuals.
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