Globe Telecom ready to transmit voice calls for emergency hotline 911 and complaint hotline 8888 by August 1
Globe Telecom is ready to transmit voice calls for emergency hotline 911 and complaint hotline 8888 on August 1, as directed by the government. We are also expediting migration of our system to immediately enable transmission of SMS or text messages thru 8888 and we are confident that we will be able to achieve this target within the timeframe of 30-45 days given to us by the government. As suggested by the government to discourage prank calls, we would also like to inform our customers that those calling the hotlines will incur regular voice charges plus an additional P5/call for those calling the 911 hotline. As a telecommunications provider, Globe recognizes the importance of such communication tool for the government to effectively carry out its initiatives for the benefit of the public.—Atty. Froilan Castelo, Globe General Counsel.