Globe undertakes restoration activities amidst Typhoon Nina aftermath

PHOTO CAPTION: A cell tower damaged by Typhoon Nina.

Business continuity protocols minimized impact to customers in Southern Luzon


Globe Telecom has dispatched technical personnel to immediately restore network services affected by Typhoon Nina in some parts of Albay, Catanduanes, Camarines Sur, Sorsogon, Marinduque, Sorsogon and Masbate, Oriental Mindoro, and Quezon as of 12 PM Monday.


Strong winds from Typhoon Nina caused commercial power interruption and multiple fiber cuts, resulting in temporary service disruptions especially in Albay and Camarines Sur. Business continuity protocols including network redundancies have been activated to reduce the impact of service disruption to customers in the said areas.


"Based on our network team assessment, intermittent services were mostly caused by commercial power outages in the Bicol Region. Generator sets for cell towers are now being used to allow customers to use basic telecommunications services such as calls and text messaging. However, at least 6 towers located in Camarines Sur (4 towers) Albay and Marinduque were structurally affected which will make full service restoration longer. The towers were reportedly damaged because of strong winds that ran up to 200 km per hour.  Multiple fiber cuts were also reported from Pili to Legaspi," said Yoly Crisanto, SVP for Corporate Communications of Globe.  


Globe technical teams have been deployed to make restoration efforts as soon as weather permits. Globe is likewise coordinating with government agencies relating to deployment of relief operations in areas affected by the typhoon.

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