Official Statement: Sta. Rosa, Laguna Incident
We are currently in close coordination with the Sta. Rosa, Laguna police as part of our commitment to support the investigation of this unfortunate incident. We already relayed to the victims’ family our full cooperation with the authorities.
We would like to clarify as well that the job order form retrieved at the victims' residence is fabricated. The job order form issued by Globe is a system generated print-out indicating the details of deployment such as 1) customer name, 2) installation address, 3) account number, 4) job order number, 5) service type, 6) serial number of modem to be installed or repaired, and other technical information required. The fabricated form does not bear any semblance with the real, official Globe form.
A copy of the legitimate job order form.
We have already submitted all pertinent details relating to the company’s engagement with the customer relating to this particular case. Our security team will continue to collaborate with police authorities for its swift resolution.