Network stable as no infra damage detected
Globe is closely monitoring the aftermath of the powerful quake that struck North Luzon and other parts of the island group early Wednesday morning, sending connectivity support to the worst-hit areas.
Globe swiftly moved to deploy a Libreng Tawag, Libreng Charging and Libreng WiFi station at the Bangued Plaza in Abra, adjacent to Lagangilang town, epicenter of the 7.0-magnitude temblor that damaged buildings, heritage sites and other structures across the province.
Affected residents may place free calls to loved ones and charge their mobile phones at Globe’s free call, charging and connectivity station, which was established in collaboration with the local government of Bangued. This service will remain available for at least three days.
In the spirit of #AlagangGlobe, Globe also activated customer care platforms to address concerns from customers in affected areas.
Globe’s service has been stable as the quake had no impact on its network infrastructure. While certain areas experienced power outages due to the temblor, commercial power remains available in critical Globe sites.
“Our technical teams immediately assessed our network and we found no damage on our infrastructure. Our network is stable. Customers, emergency workers and local authorities in quake-hit areas may expect reliable connectivity, which is crucial in addressing urgent concerns in the aftermath of this powerful temblor,” said Globe Chief Sustainability and Corporate Communications Officer Yoly Crisanto.
Meanwhile, for the safety of its employees, Globe had to close its stores in Vigan and Candon in Ilocos Sur, San Fernando in La Union, and the Globe Easy Hub in Laoag. Globe will issue further announcements on the status of these stores as we work towards immediate normalcy of their operations.
The Globe Group stands ready to provide further assistance in affected areas as it continues to assess the needs of its customers and government agencies involved in disaster response.