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Network Fully Operational in NCR – Globe Newsroom

Globe Network Fully Operational in NCR, Starts Restoration Work in Regional Areas Hit by Paeng

Libreng tawag and charging stations now up

Globe deployed a Libreng Tawag and Libreng Charging station

Globe deployed a Libreng Tawag and Libreng Charging station in Boac, Marinduque in the wake of Tropical Storm Paeng.

Globe’s ground crews have started crucial restoration work in areas hit by Paeng as several provinces across the country reeled from power outages, floods, landslides and widespread damage wrought by the tropical storm.

As of Monday, Globe has fully restored call, text and data connectivity in all Metro Manila areas where service was affected by the storm. All services have also been fully restored in Laguna, Palawan, Masbate and Western Samar.

Restoration efforts, meanwhile, continue in other Paeng-stricken provinces still experiencing power outages and mobility challenges due to impassable roads.

Areas nearing 100% completion include Albay, Camarines Sur, Catanduanes, Palawan, Sorsogon, Bohol, Guimaras, Leyte, Negros Oriental, Northern Samar, Siquijor and Southern Leyte. Meanwhile, restoration work continues in heavily hit provinces including Cavite, Quezon, Marinduque, Romblon, Aklan, Antique and Capiz.

“Our ground crews are working through the long weekend to immediately restore services in areas hit by Paeng, as connectivity is crucial in response and recovery efforts,” said Yoly Crisanto, Globe Chief Sustainability and Corporate Communications Officer.

“We are working through limitations such as continuing commercial power failure and obstructed roads  in affected provinces, but we’re doing the best we can to bring our services back up in these areas,” Crisanto added.

Globe also sent immediate support for affected families, including free connectivity and medical aid.

Globe established Libreng Tawag and Libreng Charging stations in the following areas:


Santa Monica Parish Church, Barangay Poblacion Ilaya, Panay

October 30 to November 1

9 a.m. to 5 p.m.


In front of GMart, Boac

October 30 to November 1

8 a.m. to 5 p.m.

Meanwhile, KonsultaMD is also offering free health consultations for one month to provide medical support to storm survivors. They may use the code LIBRENGKONSULTA to get free consultations via the KonsultaMD app or by calling (02) 7798 8000. Support sessions with a licensed mental health professional are also available for free for a month with the code HEREFORU.

Globe calls on its customers who wish to lend a hand to storm-hit families by donating their rewards points. To donate, Globe users just need to go to the GlobeOne app then take the following steps:

  1. Tap “Redeem.”
  2. Choose the “Donations” tab.
  3. Select which partner where you’d like to send help.

Donations will be divided among partners ABS-CBN Foundation, Ayala Foundation, GMA Kapuso Foundation, Rise Against Hunger Philippines, and Tzu Chi Foundation, who will then send support to those in need.

GCash users may also donate through #GCashGivesBack.  Just go to Pay Bills, tap  “Others,” then  #GCashGivesBack. Proceeds will be sent to partner organizations ABS-CBN Lingkod Kapamilya,  Ayala Foundation, Caritas Manila, GMA Kapuso Foundation Inc., Philippine Red Cross, Save the Children, UNICEF, and World Vision.

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