Discover helpful information, so you can simply manage your plan and enjoy a better WiFi experience at home.

Understand Your Bill

Know how to read your bill

Enjoy Bigger Data

No more data? Top up your plan to continue enjoying your Fiber connection via the Globe At Home app.

Ensure Fast Connection

Experiencing a slow connection? Learn the how-to’s of troubleshooting common WiFi issues.


Kulang ang data? Mag-top up sa Globe At Home app!

All data boosts are charged to bill


GFiber Flex 199


7 Days

Swak sa movie nights.


GFiber Flex 499


15 Days

Swak sa online learning.


GFiber Flex 999


30 Days

Swak sa buong pamilya.

Understanding Your Globe At Home GFiber Flex Plan Bill Charges

Prorated Charges
Charge for the number of days from your installation date until your billing cut-off date. You'll only be charged for the number of days passed, approximately ₱27 per day.

This pertains to your plan’s monthly service fee.

Installation Fee
₱200 per month less 50% = ₱1,200 amortized to 12 months

Where to View Your Bill
Your monthly bill will be sent to your registered email address and mobile number. You may also view your bill by logging in to your Globe At Home app.

View our accredited payment channels.

Sample computation for a GFiber Flex Plan 799 installed on September 7, with a billing cut-off on every 27th of the month.

Prorated charges: 799 (plan) ÷ 30 days x 20 days (prorated days) = ₱532.67

Month 1Month 2-12Month 13 Onwards
Prorated Charges₱532.67
Installation Fee₱100₱100₱0
Total ₱1,431.67₱899₱799

Data Boost Promos availed will be charge-to-bill

Everything You Need to Know

Let us help you improve your Globe At Home experience through these easy-to-understand solutions.

Account Management

Easily manage, upgrade, or add devices to your account via the Globe At Home app.

Billing and Payments

Learn more and familiarize yourself with your Globe At Home bill.


Access tips and quick solutions to enhance your WiFi experience.