Manage Your Globe AT HOME Account

STEP 1:  Type 192.168.254.254 on your web browser.

STEP 2: Log in with the credentials on your modem.

STEP 3: Select WLAN or WiFi and choose 2.4 GHZ or 5 GHZ.

STEP  4: Modify SSID and password as desired.

STEP 5: Save changes and restart the modem.

STEP 1: Open your GlobeOne app and tap “Help”.

STEP 2: Tap “Make account changes”. Tap “Okay” to proceed.

STEP 3: You will be directed to Facebook Messenger to talk to Gie of Globe. Gie will guide you on how to proceed.

Note: Request is subject to checking for eligibility.

Request for a Transfer of Ownership in two ways: 

STEP 1: Visit the Globe store nearest you or do it online by filling out the Transfer of Ownership form.

STEP 2: Enter details about the transferor/current owner and transferee/new owner.

STEP 3: Attach the required documents such as proof of identification and consent form.

Note: If you’re downloading the consent form online, please choose just one page to fill out depending on your preferred payment arrangement.

STEP 4: Submit the form.

Wait for us to contact you within 48 hours for confirmation.

Note: Request is subject to checking for eligibility.