Track or Reschedule Repairs

STEP 1: Tap on Messenger.

STEP 2: Manage Postpaid Plan.

STEP 3: Swipe through and select “Track my Job Order.”

STEP 4: Choose “Repair” or “Install” depending on your need.

STEP 5: Enter your work order number and check the schedule.

STEP 6: Otherwise, tap “Reselect Schedule” for a different time.

STEP 7: Select preferred date and time.

STEP 8: Confirm your appointment. You’re done!

We’ve implemented extra safety measures to make sure that we can get your home connected no matter where you are.

  • Our technicians are screened before deployment.
  • Our technicians practice good hygiene and sanitation, which include frequent washing of hands and regular sanitation of tools.
  • Our technicians are always equipped with standard safety gear and special safety gear for high-risk areas.
  • Our technicians practice physical distancing during work.


Fast and Secure Mobile Payments

Get your Globe At Home Postpaid payments posted in real-time when you pay using the GCash app.


One Touch Away

Manage your Globe At Home account easily anytime, anywhere.

Apple App Store

Google Playstore

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Need Help?

Get fast and real-time help for your Globe At Home account concerns.