Track or Reschedule Repairs
STEP 1: Tap on Messenger.
STEP 2: Manage Postpaid Plan.
STEP 3: Swipe through and select “Track my Job Order.”
STEP 4: Choose “Repair” or “Install” depending on your need.
STEP 5: Enter your work order number and check the schedule.
STEP 6: Otherwise, tap “Reselect Schedule” for a different time.
STEP 7: Select preferred date and time.
STEP 8: Confirm your appointment. You’re done!
We’ve implemented extra safety measures to make sure that we can get your home connected no matter where you are.
- Our technicians are screened before deployment.
- Our technicians practice good hygiene and sanitation, which include frequent washing of hands and regular sanitation of tools.
- Our technicians are always equipped with standard safety gear and special safety gear for high-risk areas.
- Our technicians practice physical distancing during work.
GLOBE AT HOME APP
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