Book Your Repair Schedule

STEP 1: Tap on the “Help and Support” on the Globe At Home app.

STEP 2: Select your issue.

STEP 3: Tell us about your concern and when it happened.

STEP 4: Choose three preferred schedules for a visit.

STEP 5: Make sure your email and mobile number are updated.

Track Your Repair Schedule

STEP 1: Tap on the “Help and Support” on the Globe At Home app.

STEP 2: Tap “Check Status of Technician Visit.”

STEP 3: Tap current status for details.

STEP 4: Check technician details.


We’ve implemented extra safety measures to make sure that we can get your home connected no matter where you are.


  • Our technicians are screened before deployment.
  • Our technicians practice good hygiene and sanitation, which include frequent washing of hands and regular sanitation of tools.
  • Our technicians are always equipped with standard safety gear and special safety gear for high-risk areas.
  • Our technicians practice physical distancing during work.

GCASH APP

Fast and Secure Mobile Payments

Get your Globe At Home Postpaid payments posted in real-time when you pay using the GCash app.

GLOBE AT HOME APP

One Touch Away

Get answers on your Globe At Home bill inquiries by downloading the app.

Apple App Store

Google Playstore

Huawei AppGallery

SUPPORT

Need Help?

Get fast and real-time help for your Globe At Home account concerns.

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