Book Your Repair Schedule

STEP 1: Open your GlobeOne app, tap “More”, and then tap “Help”.

STEP 2: Tap “Make account changes”, and then tap “Okay” to proceed.

STEP 3: You will be directed to Facebook Messenger to talk to Gie of Globe. You will be guided by Gie on how to proceed.

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Screenshot on GlobeOne App 2
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We’ve implemented extra safety measures to make sure that we can get your home connected no matter where you are.

  • Our technicians are screened before deployment.
  • Our technicians practice good hygiene and sanitation, which include frequent washing of hands and regular sanitation of tools.
  • Our technicians are always equipped with standard safety gear and special safety gear for high-risk areas.
  • Our technicians practice physical distancing during work.


Fast & Secure Mobile Payments

Get your Globe At Home Postpaid payments posted in real-time when you pay using the GCash app.


One Touch Away

Monitor your account and pay your Globe At Home bills with our all-in-one app.


Need Help?

Get fast and real-time help for your Globe At Home account concerns.