Book Your Repair Schedule

STEP 1: Tap on the “Help and Support” on the Globe At Home app.

STEP 2: Select your issue.

STEP 3: Tell us about your concern and when it happened.

STEP 4: Choose three preferred schedules for a visit.

STEP 5: Make sure your email and mobile number are updated.

Track Your Repair Schedule

STEP 1: Tap on the “Help and Support” on the Globe At Home app.

STEP 2: Tap “Check Status of Technician Visit.”

STEP 3: Tap current status for details.

STEP 4: Check technician details.


We’ve implemented extra safety measures to make sure that we can get your home connected no matter where you are.


  • Our technicians are screened before deployment.
  • Our technicians practice good hygiene and sanitation, which include frequent washing of hands and regular sanitation of tools.
  • Our technicians are always equipped with standard safety gear and special safety gear for high-risk areas.
  • Our technicians practice physical distancing during work.

GCASH APP

Fast and Secure Mobile Payments

Get your Globe At Home Postpaid payments posted in real-time when you pay using the GCash app.

NEW GLOBEONE APP

One Touch Away

Monitor your account and pay your Globe At Home bills with our new all-in-one app.

SUPPORT

Need Help?

Get fast and real-time help for your Globe At Home account concerns.

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