Track or Reschedule Repairs


STEP 1: Tap on Messenger.


STEP 2: Manage Postpaid Plan.


STEP 3: Swipe through and select “Track my Job Order.”


STEP 4: Choose “Repair” or “Install” depending on your need.


STEP 5: Enter your work order number and check the schedule.


STEP 6: Otherwise, tap “Reselect Schedule” for a different time.


STEP 7: Select preferred date and time.


STEP 8: Confirm your appointment. You’re done!



We’ve implemented extra safety measures to make sure that we can get your home connected no matter where you are.


  • Our technicians are screened before deployment.
  • Our technicians practice good hygiene and sanitation, which include frequent washing of hands and regular sanitation of tools.
  • Our technicians are always equipped with standard safety gear and special safety gear for high-risk areas.
  • Our technicians practice physical distancing during work.

GCASH APP

Fast and Secure Mobile Payments

Get your Globe At Home Postpaid payments posted in real-time when you pay using the GCash app.

GLOBE AT HOME APP

One Touch Away

Manage your Globe At Home account easily anytime, anywhere.

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SUPPORT

Need Help?

Get fast and real-time help for your Globe At Home account concerns.

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