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Maintenance for Home Prepaid WiFi - Globe At Home Care Hub

Restart Your Home Prepaid WiFi

Step 1

Open your GlobeOne app and make sure you have enough load for data.

Step 1
Step 2

Ensure the power adapter is plugged to a 220V outlet.

Step 2
Step 3

Check your signal indicator. There should be no red lights. If there are, proceed to the next step.

Step 3
Step 4

Restart your device by turning off the modem and replugging.
For better signal, position your modem near a window.

Step 4

Optimize your home internet experience with these tips and reminders


Clean the modem regularly. Make sure that the modem casing’s ventilation is always dust-free.


Turn off and disconnect the power adapter when not in use.


Enjoy Prepaid WiFi in your own home and don’t use it outside. Plugging the device in the car can cause damage.


Don’t drop or let the modem get wet.


Don’t place it near a television, radio, or refrigerator.


Don’t place it inside the cabinet.