Reset Your Home Prepaid WiFi

Step 1

Open your Globe At Home app and make sure you have enough load for data.

Step 1
Step 2

Check your signal indicator. There should be no red lights. If there are, proceed to the next step.

Step 2
Step 3

Ensure the power adapter is plugged to a 220V outlet.

Step 3
Step 4

Press the restart button at the back of the modem. For better signal, position your modem near a window.

Step 4

Optimize your home internet experience with these tips and reminders

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Clean the modem regularly. Make sure that the modem casing’s ventilation is always dust-free.

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Turn off and disconnect the power adapter when not in use.

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Enjoy Prepaid WiFi in your own home and don’t use it outside. Plugging the device in the car can cause damage.

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Don’t drop or let the modem get wet.

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Don’t place it near a television, radio, or refrigerator.

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Don’t place it inside the cabinet.

REWARDS

Enjoy rewards exclusively for you.

Earn points and redeem exclusive data promos of up to 15 GB via the Globe Rewards app.

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