STEP 1: Open your Globe At Home app and select “Account Services.”
STEP 2: Choose “Request for Transfer of Location.”
STEP 3: Enter your new address.
STEP 4: Pin your new location.
STEP 5: Schedule for installation.
Wait for us to contact you within 48 hours for confirmation.
Note: Request is subject to checking for eligibility.
Learn More About Transfer of Location
Requirements
Provide the following requirements to process your request:
- Account details (will be used to verify the identity of the applicant)
- Current location or address
- New location or address
- Preferred installation date
Processing Time
Your request will be processed within 48 hours and you'll receive an update on your installation schedule based on your preferred date and time.