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Drive Seamless Communication for Your Organization
Unified Cloud Communication as a Service (UCCaaS) offers a cost-effective, all-in-one communication solution for your business. It is a scalable, secure, and flexible telephony system that can meet your evolving communication needs.
Boosted Flexibility & Accessibility
Enjoy seamless remote work days with uninterrupted communication and instant connectivity.
Reduced Costs & Enhanced Efficiency
Simplify your operations with solutions designed for easy deployment, intuitive interfaces, and quick setup.
Unified Communication Platforms
Bring voice, chat, MS Teams, and CRM together on a single platform for smooth collaboration.
How UCCaaS Supports Your Business
Step 1
A client calls your hotline to inquire about your services.
Step 2
The UCCaaS Auto Attendant redirects the call to available employees at different workstations.
Step 3
The call reaches a local office on an IP phone, a work from home employee on a mobile phone, or a satellite office on a desktop computer.
Elevate Your UCCaaS Experience
With Globe Business, you get to explore value-added services tailored to maximize impact and flexibility.
MS Teams Direct Routing
Streamline Microsoft Teams calls and directly manage them through your UCCaaS platform.
Virtual Mobile ID
Assign virtual numbers to enable employees to make and receive calls on any device.
Live Chat
Add real-time messaging where users can engage with customers instantly via chat or voice calls.
Computer Telephony Integration (CTI)
Create a powerful communication ecosystem to enhance customer service such as Freshdesk or Zendesk.
Freshworks Applications
Integrate UCCaaS with Freshworks’ customer engagement and support applications to improve customer experience.
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