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Please prepare documents before checking out for a smoother transaction.

Gain access to 24/7 teleconsultation services from KonsultaMD-no doctor's appointment needed. For as low as P30 per month, you can consult with doctors anytime, anywhere. Best of all, call charges are waived when you use Globe/TM or Globe landline numbers!*

*In-app video consultation charges are not included in the monthly fee.
Standard rates apply for Non-Globe/TM mobile number or landline numbers.

Please prepare the following documents before check-out:

Proof of Identity

This document is necessary ONLY if Authorized Signatory is NOT the owner of the business or the president of the company. Submit at least one of the following for this requirement in .jpeg, .png, .gif or .pdf:
  • Company ID
  • Passport
  • Driver's License
  • Voter's ID
  • UMID

Business Documents

This requirement is necessary depending on the product to be purchased. Submit at least one of the following for this requirement in .jpeg, .png, .gif or .pdf:
  • BIR 1701 - For Sole Proprietor
  • BIR 1702 - For Corporation
  • E-ITR
  • Latest BIR 2303 - Certificate of Registration
  • Latest SEC Certification of Paid-Up Capital
  • Latest Certification of Paid-Up Capital with Articles of Incorporation
  • Latest Audited Financial Statement
  • DTI with Meralco Bill
  • DTI with Competitor Telco Bill
  • Business Permit

Proof of Authority

This document is necessary ONLY if Authorized Signatory is NOT the owner of the business or the president of the company. Submit at least one of the following for this requirement in .jpeg, .png, .gif or .pdf:
  • Board Resolution
  • Original Notarized Corporate Secretary's certificate
  • Letter of authorization from the company CEO/President/Managing Director/High-Ranking Official
Frequently Asked Questions
View All FAQs
How do I use the service once I subscribe?
Once you're informed via SMS regarding the activation of your subscription, you may immediately use the service by (1) calling the KonsultaMD hotline 24/7 at 79880 (Globe/TM mobile) or (02) 7798-8000 (landline and other mobile networks) or (2) by downloading the mobile app.
How many times can I consult in a week or a month? Is this unlimited consultations?
Customers that are using their registered Globe numbers can call the KonsultaMD hotline as many times as they want and there is a no limit to the number of consultations within the period of their subcription.Customers calling using non-Globe or TM registered numbers can also consult without limit, however, they will be charged with the applicable call rates on top of their subscription fee.For all customers (Globe, and non-Globe/TM) accessing video consultation hotline and specialist services, these are charged on top of the subscription fee:
- Php 15 per video consultation hotline
- Variable doctor consultation fees apply depending on the chosen specialist
What kind of information can I receive from KonsultaMD?
1.) Telephone triage (determining the urgency of your situation, i.e., whether it is an emergency or non-emergency)
2.) Medical information for primary conditions (defined as cough, fever, cold, flu, pink eye/sore eyes, sinus infections, urinary tract infections, bronchitis, rashes, allergies, asthma), maternity, pediatrics, and other conditions
3.) First aid advice
4.) Reading of, and information on, lab and diagnostic results
Can I request a medical certificate / prescription after my consultation?
Yes, but issuance of a medical certificate will be at the discretion of the doctor.
Doctors may also issue e-prescriptions, e-lab requests, and e-referrals.Does KonsultaMD have an age limit?
There is no age limit but if a minor calls the hotline, the doctor will look for an adult to talk to. If no adult is available, the minor will be asked to call back with adult supervision.