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Posted on 1615858029003

Globe At Home - Resend Billing Statement and Download OR

I've been contacting Globe via Facebook at Twitter since last month, requesting my billing statements and official receipts to be sent. I still got no response until now. Globe At Home app for my home internet does not have this feature unlike GlobeOne app. I tried calling their hotline but no customer representatives are available. 

Should I need to go to Globe stores just to request these?

  • loading-icon-hover-member
    Sorry to hear that. For this one, it may be best to talk to an agent so this can be checked by them. Send a chat here: or book for an appointment:
  • loading-icon-hover-member
    No one is answering in any of your digital channels. It's pointless. I also cannot go to the globe stores right now because of my pregnancy. I just need my billing statements and OR to be sent to my email address. I've been trying to contact you since February 6. Could anyone help please??
  • loading-icon-hover-member
    Did you book for an agent on the second link that I've provided? You can schedule an agent appointment there. 

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