Globe Financial Care Program

Times have been challenging, and we’re here to help you get through it.

Please tell us more about your situation, and we will get back to you with options to help you maintain your Globe account.

If you want to pay your remaining balance in installments, please enroll in The Globe Installment Payment Program.

If you're looking for other options, please fill out the form below

First Name*

Last Name*

What type of account do you have? *

Globe At Home

Bayan

Globe at Home Account Number*

Landline / Bayan Account Number*

Contact Number*

Email Address*

Please select the option that applies to you: *

I find it difficult to pay for my plan.

I don't use my postpaid plan like I used to.

We want to understand your situation better. Please tell us more about it. *

Type your response here.

Our care representative will be in touch with you within three (3) working days to discuss available options to help you. To ensure account security, financial care options will only be discussed with the account owner.

Requests for Globe Postpaid and Platinum mobile accounts may be raised via the ACCOUNT REQUESTS section of the GlobeOne app, or by calling 211 toll-free on the Globe mobile and choose the option for the Financial Care program.

This program is subject to the terms and conditions of the Subscription Agreement. I shall strictly comply and abide by the Terms and Conditions and any future amendments of the Program and Subscription Agreement.

Yes, I agree.

By giving this information, I consent to the collection and processing of my information. This information will be subject to Globe Data Privacy Policy.

Yes, I agree.