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How to Upgrade Your Globe Prepaid SIM to 5G: A Comprehensive Guide

Are you tired of lagging videos, slow downloads, and spotty connections? Upgrading your Globe prepaid SIM to 5G can transform your mobile connectivity. You’ll enjoy lightning-fast speeds, improved response time, and fewer dropped calls compared to 4G/LTE. This guide will walk you through the process, from getting your new SIM to enjoying the full benefits of this fifth-generation mobile technology.

Step 1: Check Your Device’s Compatibility

Young Asian man in front of his laptop, looking at his phone to see if it’s 5G-compatible.

Not sure if your phone is 5G-ready? Check your settings or look up your phone's specs online to find out.

Most new smartphones are 5G-compatible. But if you’re unsure about your device compatibility, you can look up its specs online or check the manufacturer’s website. You can also go through your phone's settings to confirm.

iPhones:

  1. Go to “Settings” > “General” > “About.”
  2. Look for and click on "Model Number." If it starts with "A" followed by four numbers, it's a 5G-compatible iPhone.

Android Phones:

  1. Go to “Settings” > “Connections” (or “Network & Internet”).
  2. Tap “Mobile Networks” (or “SIM & Network”).
  3. Look for “Network Mode” or "Preferred Network Type." If 5G is listed as an option, your device is compatible.

Step 2: Get Your 5G SIM on the GlobeOne App

Photo of the GlobeOne app UI showing the new SIM Hub icon.

Get your 5G SIM conveniently through the GlobeOne app! Choose, order, and activate in just a few taps.

Now that you've confirmed your phone is compatible, it's time to get your new SIM.

 

  • Open the GlobeOne app.
  • Tap the "SIM Hub" icon on the home page.
  • Choose "Change SIM," then select "Physical SIM (5G enabled).”
  • Confirm your details, pay the ₱10 upgrade fee plus the delivery fee (depending on your location), and you're done!
  • Your new 5G SIM will be delivered to you.

Step 3: Activate Your SIM

Photo of a physical 5G-capable SIM card.

Got your new SIM? Insert, power on, and you're ready to experience 5G speeds! It's that easy.

Image Credit: Globe Lifestyle Blog

Got your new SIM? Great! Now, it’s time to activate it. First, turn off your phone and swap your old SIM for the new one. Then, turn your phone back on, switch on your data, and it should automatically connect to Globe’s 5G network. You might even get a confirmation message. 

 

If it doesn't connect automatically, try activating your SIM by checking your balance and buying load from the GlobeOne app. Remember to keep your old SIM until you've successfully activated your new SIM card and transferred any necessary contacts or data.

Troubleshooting Your 5G Connection

If you don't see a 5G indicator on your device, first check your phone's settings to make sure your cellular data is turned on. If it is, try restarting your device. If your internet speed is slow, remember that this can happen for a few reasons. Network congestion and your location can all slow down your connection. If you can, try moving to a different spot or resetting your network settings.

Experience the Power of 5G

Young Asian woman wearing headphones while watching a movie on her phone.

With 5G, you can stream, game, and download faster than ever before.

Upgrading to 5G unlocks a world of possibilities. This advanced cellular network is designed to handle more devices and data, ensuring a smoother and more consistent connection. You can experience virtually instantaneous responses in online games and video calls, download movies in seconds, stream high-quality videos without buffering, and enjoy lag-free gaming!


Once you’ve upgraded your Globe prepaid SIM, you're ready to dive into the world of lightning-fast 5G speeds! Globe also offers a wide range of mobile prepaid promos to help you get the most out of your connection. Download the GlobeOne app for easy account management, convenient top-ups, and exclusive offers. Then, get ready to experience the future of mobile connectivity.

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