Globe Broadband: 917 Grateful For You Celebration 2019 FAQs

What is this about ?

This project is part of Globe Broadband’s 0917 initiative to grant special treats to our loyal subscribers via the Globe At Home app for their continued loyal use of Globe Broadband’s products and services.

Who is eligible for these gifts?

Globe At Home subscribers who have been active with us (please see tenure below)

  • Prepaid - 4 months up
  • Postpaid - 18 months up

When will the rewards be given?

The rewards will automatically be given via the Globe At Home app when the customer completes the game (36 Months & up) or upon download of the app (18months to 35 months). Check ‘My Vouchers’ to view gifts. 

What are the rewards to be given away?

There are many exciting gifts to be unboxed. Just download or open your app! Watch out for shopping vouchers, food discounts and more!

How do I dismiss if I don’t want to play the game/s?

Just click dismiss from the homescreen. This will completely exit the game and you won’t be able to play for the entire duration of promo.


Unfortunately, once you dismiss the game, you can no longer go back to it nor can you redeem the featured gifts.

How do I turn off the game music?

Simply tap the sound icon to turn it off.

What is the 1 Million donation about?

Globe At Home is giving away PhP 1 million worth of Home Prepaid WiF devices to schools to make the internet accessible to more Filipinos.

How can I contribute to Project 1 Million?

You get to contribute P1.00 for every game you complete. Every 501 ducks found = 1 HPW Kit. Customers who participate in the find GAH APP game of finding the duck for 7 full days, a Prepaid Wifi Kit with free load will be donated to identified schools.  

Will I get an update on the P1 Million Home Prepaid WiFi Donation to schools?

Yes! Please check your Globe At Home app inbox for updates by the end of October 2019.

I learned that Globe At Home is giving free gifts to customers with at least 36 months of tenure. Am I eligible to get a free gift?

Yes, Accounts that will turn to 36 mos. within September 17 to 30 are included in the initial list but only those accounts who met all criteria will be given free gifts.  Your account must be active and in good standing at the time of participation (not TD’d, suspected Fraud, etc.). 

I am a tenured Globe At Home customer but I’m less than 18 mos with you, can I also avail of the gift?

Watch out for more surprises in store for our loyal customers in the coming weeks.

Where can I find my vouchers?

You may view all the vouchers you have collected in the My Vouchers portion of the Globe At Home app.  To use, simply follow the instructions which can be viewed when you click Learn More.

I encountered a system issue while claiming my voucher wherein I was told that the voucher was already used while I haven’t received my gift/syet. What will I do?

For any issue related to the claiming of the vouchers, customers are advised to send an email to Gift away at [email protected] so that they can investigate the situation and provide necessary remedy.

A problem with my voucher occurred on the last day of claiming. What will happen?

The customer is advised to file a report via email at [email protected] and the company will adjust the validity of the voucher for a few days from the date of the resolution. 

POSTPAID BB: How to redeem & claim rewards

TenureDay 1Day 2Day 3Day 4Day 5Day 6Day 7
18 mos to 3 years

SM Gift Pass P100


(copy SM Gift Pass info on Day 4)

Krispy Kreme 2 pcs. Original Glazed Doughnut





3 to 5 yearsKrispy Kreme 2 pcs. Original Glazed DoughnutChatime P100Bonchon P100SM Gift Pass P1007-Eleven P80Yellow Cab e-voucherGrabcar P100
How to Redeem

Just present the code at any Krispy Kreme branch


Claim Period: Until October 31, 2019


Code may only be used once and is not convertible to cash nor transferable

Just present the code at any Chatime branch


Claim Period: Until October 31, 2019


Code may only be used once and is not convertible to cash nor transferable

Just present the code at any Bonchon branch


Claim Period: Until October 31, 2019


Code may only be used once and is not convertible to cash nor transferable

Just present the code at selected outlets


 Claim Period: Until October 31, 2019


Code may only be used once and is not convertible to cash nor transferable

Your 7-11 Cliqq code will be revealed to you once you click on the unique link.


Follow the ‘HOW TO USE’ instructions


Go to the online redemption page.


Your P80-peso worth of points will be credited to your CLIQQ mobile wallet.


Claim Period: Until October 31, 2019

Just present the code at any Yellow Cab branch


Claim Period: Until October 31, 2019

Code may only be used once and is not convertible to cash nor transferable

 To use your gift, click the link provided. This is a unique link generated for you.


Press ‘use this in the link’.


Your Grab Voucher code will be revealed and you can use this in your Grab App when prompted to provide a discount code.


Claim Period: Until October 31, 2019


Code may only be used once and is not convertible to cash nor transferable

Prepaid WiFi: How to redeem & claim rewards

TenureDay 1Day 2Day 3Day 4Day 5Day 6Day 7
4 to 18 months

Shopee 10% Off

Forever 21 P200 Discount

min spend of P1500

KFC free reg cracklings P250 min spend OR free Junior Sundae for any fully loaded meal order in store
1GB for 1 Day 
iflix 7D VIP Access
iflix 7D VIP Access
GCash
19 months & Up2 Shopee 10% Off

2 Forever 21 P200 Discount

min spend of P1500

KFC free reg cracklings P250 min spend OR free Junior Sundae for any fully loaded meal order in store1GB for 5 Daysiflix 30D VIP Access

iWantTV

(when 10K vouchers are consumed, replace with iflix 30D VIP Access

GCash
How to Redeem

"Apply voucher” before checking out On the shopee app. Proceed to check out


No minimum spend required


Promo code may only be used once and may not be used in conjunction with another promo code for the same transaction


Valid for 30 days from rewarding

Visit https://www.kfc.com.ph Sign up for an account or login


Select from the menu and place your order


Before checking out, click APPLY COUPON/DISCOUNT and enter the code


Proceed to checkout

Free data will be automatically provisioned right after you shake your phone to reveal the day’s reward


Succeeding days free data will also be automatically provisioned (applicable to 19mos + tenured subs only)

Download the iflix mobile app, sign up for an account or login


Click on the burger menu (upper left icon) and click ‘redeem voucher’


Enter the code and click ‘redeem’ to enjoy iflix

NOTE: once code validity runs out, subs will revert to the default free subscription

Tap on the link revealed after playing find the duck


Choose one reward from the list of partners


Voucher will be received and found in your GCash app’s voucher pocket.

Terms and Conditions

No minimum spend required


Promo code may only be used once and may not be used in conjunction with another promo code for the same transaction


Valid for 30 days from rewarding

Free data will be automatically provisioned right after you shake your phone to reveal the day’s reward

Voucher is valid for one-time use only


Each voucher provides access to iflixVIP’s full library for X days.


Voucher is valid for redemption until December 31, 2019

Voucher is valid for one-time use only


Each voucher provides access to iWant Free 1-day premium subscription.


Voucher can be redeemed by signing up to https://www.iwant.ph/login, via mobile, email or Facebook account on desktop


Or by downloading the app

May I reuse a promo code / voucher code?

No.  These unique codes may be used only once.

How long are my vouchers valid?

The voucher codes availed via GCash are valid for 60 days from voucher seeding/issuance.

The voucher codes for content (ie Hooq, iWant, iflix) are valid till October 31, 2019

The voucher codes for Shopee are valid till December 31, 2019.

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