Globe Postpaid and Platinum: 917 Grateful For You Celebration 2019 FAQs
What is my special gift?
Note: The special gift will depend on their tenure cuts on the table below:
| BRAND | 3 - 4 YEARS | 5 - 7 YEARS | 8 - 9 YEARS | 10 YEARS AND UP |
|---|---|---|---|---|
| POSTPAID | 100 points | 200 points | 400 points | 917 points |
| PLATINUM | 200 points | 300 points | 500 points | 917 points |
I received my Bonus rewards points, for how long will these be valid?
You may use your points until October 15, 2019.
Where can I use my Bonus rewards points?
You may use your Bonus rewards points at Marks & Spencer, Rustan’s, Jamba Juice, KFC and other existing partners.
You may check the list of our existing partners in the Globe Rewards app - http://glbe.co/GRewardsApp
I received Globe Rewards points but I am in another country, how can I use my points?
Unfortunately, you may only use your Bonus Rewards points locally. But don’t worry, you may still enjoy it until October 15, 2019.
I received Globe Rewards points but my number is temporarily disconnected, how can I use my points?
You may use your points once your account has been reconnected and it’s valid until October 15, 2019.
Can I redeem my points even if I have overdue balance?
Yes, you can still redeem your points even if you have an overdue balance. But please settle them right away to avoid any inconvenience.
I have been trying to claim my Bonus rewards points but it always fails, will I still be able to get it??
We apologize for the inconvenience. If you have tried claiming but were not successful at all within the 3 day redemption period Sept 17-Oct 15, 2019), we will seed your Bonus rewards points on October 20, 2019.
I was not able to get my special gift within the 3 day promo duration, can I still get it?
Sorry, the redemption period is until October 15, 2019 only.