Globe Prepaid and TM: 917 Grateful For You Celebration 2019 FAQs

What is my special gift?

Note: The special gift will depend on their tenure cuts on the table below:

BRAND3 - 4 YEARS5 - 7 YEARS8 - 9 YEARS10 YEARS AND UP
PREPAID
2.0 GB50 points
TM2.0 GB2.5 GB3.0 GB50 points

I received my free data allocation, how long will these be valid?

Your free data allocation is valid for 3 days upon activation.

I have an active promo, will I still be able to use my free data allocation?

Yes. Even if you have an active promo, you will still be able to use your free data allocation.

How can I check the balance of my free data allocation?

You may text DATA FREEBIE to 8080 for free.

I tried to claim but did not receive my free data allocation.

No worries! If you weren’t able to successfully avail of your free data allocation, we will send it to you the next day before 12nn.

I received my Bonus rewards points, for how long will these be valid?

Your Bonus Rewards points are valid until October 15, 2019.

Where can I use my Bonus rewards points?

You may use your Bonus Rewards points at KFC, Bench, Marks & Spencer, Dairy Queen, Jamba Juice and other existing partners.


You may check the list of our existing partners in the Globe Rewards app - http://glbe.co/GRewardsApp

I received Bonus rewards points but I am out of the country, how can I use my points?

Unfortunately, you may only use your Bonus rewards points locally. But don’t worry, you may still enjoy it until October 15, 2019.

I was not able to get my special gift within the 3 day promo duration, can I still get it?

Sorry, redemption period is until October 15, 2019 only.

Top