Donate: 917 Grateful For You Celebration 2019 FAQs

Where can I avail of this offer?

This offer can be availed through the Globe Rewards App at

How can I avail of this offer?

Just simply do the ff:

STEP 1: Launch the Globe Rewards app and tap on the DONATE badge

STEP 2: Click your chosen ORGANIZATION 


STEP 4: A confirmation message will be sent by 4438 upon successful donation 

If you are donating to Hineleban Foundation, after doing STEP 4, you need to:

Step 5: Click on the link in the confirmation message to name your tree

Step 6: Input your name, email address, mobile number and your preferred Tree Name

How long is this campaign?

  • Hineleban Foundation- September 1 to December 31, 2019
  • Rise Against Hunger and Save Philippine Seas- From September 1 to December 31, 2019 
  • The Philippines Animal Welfare Society (PAWS) and PGH Medical Foundation- From September 12 to December 31, 2019

How can I know more about these organizations?

  • Hineleban Foundation is an organization that promotes reforestation to reduce air pollution. To know more about this organization, visit
  • Rise Against Hunger is an international hunger relief organization that distributes food and life-changing aid to the world’s most vulnerable, mobilizing the necessary resources to end hunger by 2030. To know more about this organization, visit
  • Save Philippine Seas is an independent movement to protect the world’s richest marine resources by harnessing the power of social media and lobbying for the strict enforcement of environmental laws. To know more about this organization, visit
  • Philippine Animal Welfare Society (PAWS) is the Philippines’ peak animal welfare NGO and is the country's leading advocate for the humane treatment of animals. To know more about this organization, visit
  • Philippine General Hospital (PGH) is a tertiary state-owned hospital administered and operated by the University of the Philippines Manila. It is designated as the National University Hospital. To know more about this organization, visit

How would I know if I have successfully redeemed?

You will get a confirmation text message from 4438.

Sample spiel: 

Thank you for donating 1 point to Rise Against Hunger! Your donation will help provide meal packs to various communities affected by natural calamities. To know more about this organization, visit Make sure to check the Globe Rewards app for more choices of organizations where you can donate.

Why can’t I redeem?

Kindly ensure that you have good signal reception, data connection and enough points in your account before transacting. 

Who are eligible for the promo?

All Globe and TM consumer accounts are eligible (Platinum, Globe Postpaid, Globe Prepaid, TM, SG and EG). 

What are the restrictions?

All customers are limited to making 3 Globe Rewards transactions per day (except for BUY/ Points as Cash transactions). Once you have made 3 transactions in 1 day, and wish to make another one, you can do so the following day. 

Other FAQs specific to Hineleban Foundation:

Can I donate more than 1 tree?

Yes, you can donate up to 3 trees per day. All you need to do is follow the same process. 

How come I am limited to donating 3 trees? What if I have 500 points?

You can do a Globe Rewards transaction 3x in a day (except for BUY/ Points as Cash transactions). If you reach the maximum of 3 for the day, you will receive an error message on your 4th attempted transaction. You can try again the next day. 

If I don’t have time to name a tree immediately, may I still do so afterwards?

Yes. Just visit the link in the confirmation message. 

Can the donor’s name be different from the tree’s name?

Yes. The name of the tree will depend on what you will indicate under ‘Tree Name’

What happens if I am unable to name the tree?

Your tree will be left unnamed. 

Can I be given updates on the progress of my tree’s growth?

Unfortunately we don’t have this capability yet. But we continuously work on developing our Donate feature to make your donating experience more exciting. 

What will I do if the app is not working and I want to donate my points?

If App is not working, then SMS may be used as an alternative route

  • How to Donate: DONATEKEYWORD  then send to 4438