Call Waiting and Call Holding FAQs
What is call waiting/call holding?
Call waiting is a feature in your phone wherein you will be notified of incoming calls while during a call.
Call holding is a feature in your phone that allows you to place an active call on hold in order to make another one, or to answer another incoming call.
How do I activate my call waiting?
For Android phones:
STEP 1: Tap the phone icon/widget to go the dialing screen.
STEP 2: Tap the "menu" button which is on the lower left side of your phone, beside the Home button.
STEP 3: Go to > Settings > Call > Call settings > Additional settings > Call waiting
Step 4: Check the box to activate.
STEP 1: Go to Settings > Phone > Call Waiting
STEP 2: Slide the toggle in the right to activate
How do I put a call on hold?
To put a call on hold, you must first activate your call waiting. Once activated, simply tap the hold button in the screen while you are in a call to put a call on hold.