Free Gift When Upgrading Via the Globe At Home App FAQs

What is this offer about?

The first 2,000 customers who upgrade their plan via the Globe At Home app from November 27 to December 31, 2019 will receive voucher gifts from us!

Who are eligible for this offer?

Customers who are eligible for an upgrade will be qualified for this promo offer.


You must be serviceable for the upgraded plan, currently active, and with good credit standing.

How many total vouchers are available?

The first 2,000 customers  to upgrade will be eligible to redeem the voucher discounts.

What voucher options will be available?

Vouchers worth P1000 for Rustan’s, P500 for Zalora, P500 for Max, and P500 for National Bookstore will be up for grabs.

How can I avail of this promo?

Simply download the Globe At Home App and successfully upgrade your plan during the promo period. Vouchers will reflect in the Globe At Home app after 24 hours of your upgrade request.

How will I know how many vouchers are still available?

Each voucher will reflect the remaining vouchers that are still up for grabs.

How will I know if I'm eligible for the voucher?

Vouchers will be available for redemption once you upgrade your plan. You will be prompted via our app notification once your plan has been upgraded and you can select and claim your chosen e-voucher.

How will I receive my e-voucher after upgrade?

Once the upgrade is successfully reflected in the app, you may have the option to select your chosen voucher. Your voucher will then be stored at the “My Vouchers” tab of the Globe At Home app.

How many vouchers can I claim/redeem?

You may only claim/redeem 1 voucher among the options available.

When will the voucher expire?

Expiry of vouchers will be until March 31, 2020.

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