*FOR FIBER PLANS Globe At Home Fiber Plans have minimum guaranteed connection speeds of 30% of the subscribed speed at 80% minimum service reliability. Upon full consumption of monthly data allowance, basic browsing speed of 256 kbps will apply. Subscribe to Globe At Home's volume data boost to enjoy continued browsing at plan speeds.
*FOR DSL AND LTE PLANS Globe At Home DSL and LTE Plans have minimum guaranteed connection speeds of 256kbps at 80% minimum service reliability. Upon full consumption of monthly data allowance, basic browsing speed of 256kbps will apply. Subscribe to Globe At Home's volume data boost to enjoy continued browsing at plan speeds.
Cool! When can I avail of these new plans?
You can apply for the new Globe At Home plans starting August 19, 2016.
Starting June 1, 2017, you can also avail of our GoBIG plans. This is our offer to customers who are looking to do more and surf more while online!
I'm an existing customer, can I also apply for the new plan offers?
Absolutely! You can also avail of the new plans, subject to upgrade/downgrade policies.
Can I still avail of the old plans?
We're sorry but starting August 19, 2016 old plans will be phased out and will no longer be available.
Where can I apply for these plans?
If you're a new customer, you can apply by calling (02) 7301010, going online, or visiting at the nearest Globe store or via a Globe Authorized Sales Agent.
If you're an existing customer, you can call us at (02) 7301000 or visit the Globe store.
Is there a contract period?
Yep! The standard contract period is 24 months.
What will happen to my internet connection if I use up my internet allowance?
Once you use up your internet allowance, you can still browse, but you'll be surfing at the minimum browsing speed of 256 kbps. Learn more about your monthly internet allowance here.
You may avail of Volume Boost so you can surf again at your subscribed plan speed.
If my internet subscription is temporarily disconnected, can I still access my content subscriptions?
You won't be able to access your content subscriptions as these are linked to your broadband plan.
Glad to have been of help. Thanks for the feedback!