Plug and Play LTE Globe Broadband

What's the difference between Plug and Play LTE Globe Broadband and the regular LTE Globe Broadband?

Plug and Play LTE Globe Broadband is hassle-free because you no longer need to wait for an installer to set up your modem. Other LTE broadband plans require a technician to install the modem, and thus may charge an installation fee.

What are the plans available for Plug and Play LTE Globe Broadband? What are included in the package?

PlanMaximum SpeedMonthly Data AllowanceBuilt-in Enterntainment PackPackage
Plan 999*2Mbps20GBLTE modem, LAN cable, power adaptor, LTE SIM, and manual
Plan 10992Mbps

LTE modem, LAN cable, power adaptor, LTE SIM, and manual

+

Super Home Phone (SHP)** unit, SHP SIM card, and SHP manual

Plan 12993Mbps30GB
*Plan 999 is only available for areas with no bundled landline.
** Wireless landline for LTE bundles is subject to availability.
*Globe At Home LTE Plans have minimum guaranteed connection speeds of 256kbps at 80% minimum service reliability. Upon full consumption of monthly data allowance, basic browsing speed of 256kbps will apply. Subscribe to Globe At Home's volume data boost to enjoy continued browsing at plan speeds.

Who can avail of the Plug and Play LTE Globe Broadband kit?

For now, Plug and Play LTE Globe Broadband is exclusively available to NCR residents. You can avail of these plans as long as your area has LTE coverage and is not above 10 floors.

How can I get a Plug and Play LTE Globe Broadband kit?

Step 1 Apply at any Globe store.

Step 2 Once the order has been confirmed by the sales representative, you'll receive your kit in 3 to 4 working days.

Step 3 Once delivered, install the modem by following these steps:

  • Insert the 4G LTE SIM in the SIM card slot.
  • Connect the modem to the power adaptor and press the blue button to turn it on. Wait for 1 to 2 minutes until the blue light is on.
  • Using the LAN cable, connect the modem to your computer or laptop.


Step 4 You may now check the internet connection and start surfing!

What if I don't receive my broadband kit in 3 to 4 working days upon order confirmation?

You may call (02) 7301010 from Monday to Sunday, 6 AM to 10 PM, to ask about your kit's delivery status.

What if the signal of my internet connection is weak?

Once the signal has been confirmed to be weak, a repair team will install an antenna for free.

What add-ons can I get from my Plug and Play LTE Globe Broadband subscription?

Plans 999 and 1299 come with an unlimited HOOQ subscription. Plan 1099 comes with a Spotify Premium account.

Is there a contract period?

The contract period is 24 months for all plans.

How many devices can simultaneously use my broadband connection?

The following numbers of simultaneous users are recommended per plan:
Light to Moderate UseHeavy Use
Plan Speed1Mbps2Mbps3Mbps
UsagePerfect for chatting, emailing, surfing, video streaming, gaming, and uploading or downloading of pictures and media filesPerfect for chatting, emailing with large attachments, surfing, high-definition video streaming, gaming, and uploading or downloading of pictures and media files
Shared UseUp to three (3) usersUp to five (5) users

What's the upfront payment?

Upfront payment is cash paid by customers upon receipt of the Plug and Play package. This has 2 (two) components:


  • The upfront payment is equivalent to 1 monthly service fee (MSF). This may be waived if the customer provides Proof of Financial Capability (POFC).
  • Telset activation applies only to Plans 1099 and 1299 wherein the package comes with a landline service (Super Home Phone). The total telset activation fee is P1,200, but only P200 is required to be paid up front. The balance will be amortized into 5 months.


NOTE: For data-only Plan 999, the modem activation fee is required as an upfront payment. The total modem activation fee is P1,200, but only P200 is required to be paid up front. The balance will be amortized into 5 months.

Is the upfront payment refundable?

No, the upfront payment is non-refundable. The amount will be credited to your first, second, or third bill, and will reduce the total amount payable in the bill.

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