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HomeSURF - Globe Help & Support

HomeSURF

What is HomeSURF?

HomeSURF is our new consumable mobile promo exclusive for Home Prepaid WiFi that gives you bulk megabytes of mobile data consumable per kilobyte. It also allows you to play, surf, post, like and more!

What are the available HomeSURF plans and promos?

We have plenty of HomeSURF promos to choose from depending on your needs! Here’s the list of our HomeSURF promos:

HOMESURF


HomeSURF50

HomeSURF199

HomeSURF599

HomeSURF999

HomeSURF1499

Validity

3 D

7 D

15 D

30 D

30 D

Total GB

5 GB

30 GB

75 GB

100 GB

150 GB

Open Access

5 GB

23 GB

60 GB

70 GB

120 GB

Freebie 1GB PER DAY

NA

7 GB

15 GB

30 GB

30 GB

Watch, Chat, Learn, and Earn Apps

YouTube, Wattpad, Tesda, Gcash, Mobile Legends, WhatsApp, Lazada, Grab, LOL: Wildrift, Course Hero, Messenger, Google, Viber, and Shopee


Who can register to HomeSURF?

All Globe At Home Prepaid WiFi users with the GlobeOne app can register to HomeSURF.

How do I register to HomeSURF?

1. Download the GlobeOne App.

2. Tap BUY Icon.

3. Choose any load promos under Promos tab.

4. Click SUBSCRIBE

5. Choose Payment Option.

6. Wait for Confirmation.

Can I register to a HomeSURF Promo while I’m registered for another?

Yes, when loading any HomeSURF promo, data can stack. Data allocations will be added together and the validity of the promo with the longest validity will apply.

How do I check my remaining MBs on HomeSURF?

To check your remaining MBs, simply head to the GlobeOne app Dashboard.

Can I use HomeSURF using my mobile device?

HomeSURF promos are exclusive to Globe At Home Prepaid WiFi. Please ensure you are using the product properly as HomeSURF promos will not work with mobile phones or any other device other than the Prepaid WiFi modem.

What happens after I use up my MB allocation?

Your succeeding internet connections will be charged the regular browsing rate (P5 for 15 minutes or P2/MB) unless you register again to a mobile data promo.

I don't want to use HomeSURF. Can I turn it off or unsubscribe?

Yes. You may unsubscribe by texting HOMESURFSTOP and send to 8080. Note that the action will deactivate the promo, including freebies.

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