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Tampered Home Prepaid WiFi Modems Using Third-Party Software - Globe Help & Support

Home Prepaid WiFi: Using 3rd Party Software or Applications on HPW Modems

What are 3rd party software/ applications?

3rd party software/ applications are illegal hacking tools used to gain special administrator access to the modem. This is a form of unauthorized tampering and is a violation of our Terms & Conditions, and any individual caught reselling tampered Globe At Home modems shall be sanctioned accordingly.

Can I still claim warranty if my tampered modem encounters issues?

Installing any kind of unauthorized software or application to your Globe At Home Prepaid Wifi modem will void the support warranty or service guarantee for the modem. This means that if you encounter issues after installation, or it was broken, or it suddenly stopped working, Globe shall have no obligation to service or replace the modem.

Is it wrong to sell tampered or "open-line" modems?

The unauthorized selling of tampered or "open-line" Globe At Home Prepaid WiFi modems is a violation of our Terms & Conditions, and any individual caught reselling these tampered Globe At Home modems shall be dealt with accordingly.

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