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Warranty Checker
To check the warranty status of your device, please enter its IMEI number below.
Opps!
Sorry, we were unable to locate your IMEI in our warranty database. It maybe the warranty of your device has already lapsed.
If your device is new, your IMEI will be validated in the Service Center based on the manufacturing date.
Warranty Guidelines
Replacement Guidelines | Apple iPhone | Samsung | BlackBerry | Nokia | Huawei | Cloudfone/Cloudpad | Lenovo |
---|---|---|---|---|---|---|---|
Device | 1 year | 1 year | 1 year | 1 year | 1 year | 1 year | 1 year |
Changer | USB cable only (1 year) | 6 months | 1 year | 6 months | 6 months | 6 months | 1 year |
Battery | Embedded in the device | 6 months | 6 months | 6 months | 6 months | 6 months | 6 months |
The warranty is void if the device was misused and abused, i.e. with a cracked LCD and/or other parts, with water damage or underwent repair by authorized service.
General repair reminders:
- All data stored in your unit may be deleted and settings can revert to the manufacturer's / default settings. Please back-up all the data on your phone.
- Know the warranty coverage of your handset/unit. Repairs that are not covered by your warranty is subject to applicable fees & charges.
- Please be sure to remove all accessories (headsets, memory cards, removeable batteries and chargers) as well. The repair center is equiped with the nescessary tools/accessories to test the transceiver
For IPhone specific reminders:
- Please turn off the Find my iPhone application. Repairs cannot proceed if while this feature is active on your handset.
- All data stored in your unit may be deleted and settings can revert to the manufacturer's / default settings. Please back-up all the data on your phone
- Know the warranty coverage of your handset / unit. Repairs that are not covered by your warranty is subject to applicable fees & charges. For more information, please visit www.apple.com/legal/warranty.
- Please be sure to remove all accessories as well. The repair center is equipped with the necessary tools/accessories to test the transceiver.
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