Globe myBusiness Digital Negosyo Consultant FAQs

What is Globe myBusiness Digital Negosyo Consultant?

Globe myBusiness Digital Negosyo Consultant is the budding entrepreneur’s guide to registering a business. It’s an AI powered bot accessible through Globe myBusiness Facebook messenger that provides a comprehensive step-by-step guide for business registration,  permits processing, and information on government requirements.


In addition, it also provides after-sales support for existing customers who may need help with their Globe myBusiness products and services.

Who can use the Globe myBusiness Digital Negosyo Consultant?

Anyone on Facebook messenger who wants to know about how to register their business in the Philippines can use Globe myBusiness Digital Negosyo Consultant.


Existing Globe myBusiness customers who may need help with their Globe myBusiness products and services can also use this channel.

How can I use the Globe myBusiness Digital Negosyo Consultant?

Using your own Facebook account, just follow Globe myBusiness on Facebook and send a direct message to start engaging with your Digital Negosyo Consultant.

When can I use Globe myBusiness Digital Negosyo Consultant?

Your Globe myBusiness Digital Negosyo Consultant is available 24/7 starting on . Using your own Facebook account, just follow Globe myBusiness on Facebook and send a direct message to start engaging with your Digital Negosyo Consultant.

What can Globe myBusiness Digital Negosyo Consultant help me with?

Initially, Globe myBusiness Digital Consultant can help you with:


  • Step-by-step guide for business registration for the following types of business:
    • Sole proprietorship
    • Partnership
    • Corporation
    • One-person corporation
    • Cooperative


  • Frequently asked questions from:
    • Select Local Government Units
    • Department of Trade and Industry
    • Securities and Exchange Commission
    • Cooperative Development Authority
    • Bureau of Internal revenue
    • Dept. of Labor and Employment
    • Social Security System
    • Philippine Health Insurance Corporation
    • Home Development Mutual Fund (Pag-IBIG)


  • Customer support for Globe myBusiness postpaid and broadband accounts
    • Postpaid
      • Check account details
      • Get billing information
      • Check data usage
      • Reconnect account
      • Other concerns
    • Broadband
      • Check account details
      • Get billing information
      • Troubleshoot account
      • Reconnect account
      • Activate subscription
      • Onsite visit request
      • Others

More features for the SMEs and Globe myBusiness customers will be available soon. We will let you know as soon as more features are added. 

Is Globe myBusiness Digital Negosyo Consultant a bot or a real person?

Globe myBusiness Digital Negosyo Consultant is a hybrid customer platform. Some information is powered by AI or a bot that is continuously learning as more people use the channel. However, to ensure that we still deliver a personalized experience, real people are also behind this technology when needed.

Is use of Globe myBusiness Digital Negosyo Consultant free?

In line with Globe myBusiness vision to help more Filipinos become SMEs, access to the content is definitely free. Data charges may apply when you use Facebook and Facebook Messenger.

How updated is the information given by Globe myBusiness Digital Negosyo Consultant?

Information provided by Globe myBusiness Digital Negosyo Consultant on business registration has been collected from various government agencies and placed in a single platform for easier access. While the Information is considered to be true and correct at the date of publication, changes in circumstances after the time of publication may impact on the accuracy of the Information.


If you should find that any information is no longer updated, we encourage you to let us know by chatting with us on our website at www.globe.com.ph/business/sme or send us an email at [email protected]


Globe makes no warranties, express or implied, or representations as to the accuracy of content on this platform. Globe assumes no liability or responsibility for any errors or omissions in the information contained in this platform.

I’m encountering problems with Globe myBusiness Digital Negosyo Consultant, where can I report?

Try completing your previous conversation if any, to try fixing any platform-related issue. This usually solves the problem. If you still can’t contact us on FB messenger, chat with us on our website www.globe.com.ph/business/sme or send us an email at [email protected]

Do I need a Globe number to be able to use Globe myBusiness Digital Negosyo Consultant?

You don’t need a Globe number to access the guide to business registration and related content. However for after-sales support, you will need to provide your account details and enter a one-time-PIN for verification.

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