Globe myBusiness Facebook Ads FAQs
This service will allow Globe myBusiness customers to run Facebook ads for their business in 3 easy steps and charge it to their postpaid bill.
Facebook Advertising can drive awareness for your business to the target audience. This can happen by relevant users liking your page or sharing within their network or filling up a lead form with whom you can directly follow up.
- You must have an existing Globe myBusiness Postpaid plan to avail of Facebook ad
- You must have a sufficient credit limit in order to purchase credits for Facebook Ads
- You must not have an outstanding balance as to not be tagged as Temporarily Disconnected
- Your business must have a page on Facebook
This service is only available to Globe myBusiness mobile postpaid subscribers. You can chat with us at https://www.globe.com.ph/business/sme to get an account.
Step 1: Log in to https://www.globe.com.ph/business/sme/solutions/facebook-ads and select Get Started
Step 2: You will be led to https://globe.onlinesales.ai where you will be asked to enter your SG mobile postpaid number to login
Step 3: Once confirmed, you will be sent an OTP to your mobile number
Step 4: You will be asked to link the Facebook page of your business
Step 5: You will be asked to input your business information
Step 6: You will then choose to select what type of ad you would like to run
Step 7: You will then select how much you will purchase for your ads
Step 8: You will now build your ad/s using images you would like to use
Step 9: Confirm the ad and go live
Customers have the option to purchase 1,000 and 500 worth of Facebook ads with an additional 15% management fee and exclusive of 12% VAT.
|Facebook Ad value||Actual price +15% management fee and 12% VAT||Length of campaign|
|Php 500||Php 644||Up to 3 days|
|Php 1000||Php 1288||Up to 7 days|
The fee is for the management of the ads you will create as well as the payment using your Globe postpaid mobile # on this platform.
The fee for Facebook Ads will be charged to your Globe Postpaid bill.
Successful transactions will be charged to your next bill cut-off.
Currently, you can only purchase Facebook Ads using your Globe myBusiness postpaid plan online.
For this service, you can only pay using your Globe myBusiness postpaid plan.
Max of Php10,000, depending on your current spend limit.
You can request an increase of credit limit via their Account Manager or you may chat with us via the Globe myBusiness website at https://www.globe.com.ph/business/sme to request an increase in credit limit. Note that you may be required to submit pertinent documents.
ie I log in two separate laptops with two different numbers but use only one Facebook Business PageYes, you can use the same Facebook business page. In the above case two different accounts will be created.
There is no monthly commitment for this, you only pay for what you will use.
Currently, this service is only available on web(laptop or desktop).
While boosting a post is still considered an ad, Facebook ads are created through Ads Manager and offer more advanced customization solutions. There are many advertising objectives to help you reach your specific business goals and the audiences you care about most.
Where a boosted post may initially optimize for Page likes, comments, and shares or overall brand awareness, Facebook ads can optimize for app installs, website conversions, video views, shop orders and more.
Yes, this will be based on how Facebook will maximize your ad spend.
OTP is used to validate that you are the one currently using the mobile phone.
You can choose the other options by clicking “I did not get OTP”
We will use your business page to launch Ads to targeted audience and drive relevant engagement for your business.
No, once you log in you will not be logged out within 30 days unless there is any suspicious activity detected on your account.
Your data is 100% secure and will never be shared with any third party outside of what you’ve approved. The system uses AWS cloud storage system for data which is hipaa (Health Insurance Portability and Accountability Act of 1996) compliant.
Once you finish all the steps during onboarding, you can expect the campaigns to get launched within 24 hours, unless they are disapproved by Facebook. You should start seeing engagements on your Facebook Page within 2 - 3 days of campaigns going live.
Changes can be made in the ad using the levers on the platform. For example the Ad template and the creative can be changed at any time.
You will not be able to see the specific audiences targeted by your ads.
You can preview how your ads will look like based on creative assets & business information you provided. You can also visit the dashboard to edit the ad by providing different images or business information.
You can do multiple creatives but share one budget. How budget is split is up to Facebook optimization.
If you are having a challenge in logging in, you may chat with us via Globe myBusiness website at https://www.globe.com.ph/business/sme
Yes you can. It would reflect within 8 hours.
Allow file types - jpg and png
File limit - 10 mb.
System syncs data from Facebook and aggregates it on a daily basis. This ensures you have campaign performance data available on your dashboard within 24 hours after campaign has been launched.
Your dashboard's data will be updated every end of day
Globe myBusiness Facebook Ads will appear under Subscriptions and Downloads in your bill.