GoHealth Max

What is GoHealth Max?

GoHealth Max is a health insurance coverage provided by Pacific Cross with telemedicine services from KonsultaMD.

What are the different variants of GoHealth Max?

GoHealth is available in the following variants for Prepaid:

Offer NamePacific Cross CoverageKonsultaMD BenefitValidityPrice
GHM 35

P5,000 Emergency In Patient for any type of Cancer or

P1,000 Emergency In Patient Due to Accident or

P500 Emergency In Patient for 8 other covered illnesses

Maximum 4 subscriptions allowed

7 teleconsultation services3 months35
GHM 75

P20,000 Emergency In Patient for any type of Cancer or

P3,000 Emergency In Patient Due to Accident or

P2,000 Emergency In Patient for 8 other covered illnesses

Maximum 4 subscriptions allowed

7 teleconsultation services3 months75
GHM 105

P25,000 Emergency In Patient for any type of Cancer or

P3,500 Emergency In Patient Due to Accident or

P2,500 Emergency In Patient for 8 other  covered illnesses

Maximum 4 subscriptions allowed

7 teleconsultation services6 months105

For Postpaid and Platinum, they can avail of the following:

Offer NamePacific Cross CoverageKonsultaMD BenefitValidityPrice
GHM 30

P5,000 Emergency In Patient for any type of Cancer or

P1,000 Emergency In Patient Due to Accident or

P500 Emergency In Patient for 8 other covered illnesses

Maximum 4 subscriptions allowed

7 teleconsultation services3 months30
GHM 70

P20,000 Emergency In Patient for any type of Cancer or

P3,000 Emergency In Patient Due to Accident or

P2,000 Emergency In Patient for 8 other covered illnesses

Maximum 4 subscriptions allowed

7 teleconsultation services3 months70
GHM 100

P25,000 Emergency In Patient for any type of Cancer or

P3,500 Emergency In Patient Due to Accident or

P2,500 Emergency In Patient for 8 other  covered illnesses

Maximum 4 subscriptions allowed

7 teleconsultation services6 months100

How do I register to GoHealth Max?

Via Text
  1. Text keyword to 8080 (ex. GHM 30, GHM 70, GHM 100)
  2. Confirm subscription by replying with GHM [denom] YES within 6 hours.
  3. Go to https://gohealth.pacificcross.com.ph and enter the e-reference number provided via text within 48 hours.
  4. Provide needed info for KYC registration.
  5. Wait for the Individual Policy Contract to be sent via email.

Via GlobeOne
  1. Access the GlobeOne app
  2. From the "Quick actions" portion of the Dashboard, select "Lifestyle."
  3. On the Lifestyle page, tap GoHealth and choose your preferred GoHealth Max plan.
  4. Tap "Subscribe" to confirm your selection.
  5. Wait for confirmation via text.
  6. Confirm subscription by replying with GHM [denom] YES within 6 hours.
  7. Go to https://gohealth.pacificcross.com.ph and enter the e-reference number provided via SMS within 48 hours.
  8. Provide needed info for KYC registration.
  9. Wait for the Individual Policy Contract to be sent via email.

Do I have to submit a KYC registration form every time I register to GoHealth Max?

For Prepaid/TM customers: You will need to submit a KYC form every time you register in line with Pacific Cross's and KonsultaMD’s policy on prepaid health insurance coverage.


For Postpaid/Platinum customers: You will only need to submit a KYC form to Pacific Cross every time you register to GoHealth. No need to submit another KYC form upon claiming your free KonsultaMD.

I'm a Postpaid customer. Am I also eligible for free tele-consult services from KonsultaMD?

Yes! Once you're registered to GoHealth Max, text FREEKONSULTAMD to 8080 to claim your free KonsultaMD services.

Can I unsubscribe from GoHealth Max before the coverage ends?

No, you cannot cancel your medical insurance from GoHealth before it ends.

Does my medical insurance from GoHealth Max renew after my coverage ends?

No, you will need to register again after your medical insurance coverage ends.

What benefits are included in my medical insurance?

Your medical insurance from Pacific Cross comes with the following:

  • Emergency In-Patient treatment due to a covered accident
  • In-Patient Treatment due to Cancer, if confined in an ICU of a Hospital for at least 10 days
  • In-Patient Treatment due to Specific Illnesses, if confined in a Hospital for at least five (5) days


Covered Illnesses are as follows:

  • Acute lower/upper Respiratory Infection
  • Pneumonia
  • Bronchitis
  • Urinary Tract Infection
  • Respiratory Tuberculosis
  • Gastroenteritis

Is the manner of availment and reimbursement for all benefits the same?

Yes. Benefits can be availed of through reimbursement only via 100% lump sum payment of the maximum benefit limit regardless of the incurred expenses.

Can I use my medical insurance benefit right away?

No, your coverage will begin three working days after subscribing.

Up to how many dependents can I register under my name?

You may register up to four (4) medical insurance coverage under your name.

Is there an age restriction to be able to avail of an insurance coverage?

Yes, eligibility age is between 15 days old to 65 years old.

Will I be able to utilize the remaining balance of my Insurance Policy if my availment did not reach the Maximum Benefit Limit?

No, your insurance policy is for one-time use only. Coverage is terminated once claim is paid/utilized.

Who can I contact for my other insurance-related concerns?

You may contact Pacific Cross directly at (02) 8230-8511 or [email protected] for further assistance.

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