Sorry, you need to enable JavaScript to visit this website.
Head in the Clouds Manila Flash Sale FAQ – Globe Help & Support

Head in the Clouds Manila Flash Sale

What is the Flash Sale for Head in the Clouds Manila?

Globe Prepaid, Globe At Home, and Globe At Home Prepaid WiFi customers can enjoy BIG DISCOUNTS on General Admission tickets to Head in the Clouds Manila 2022. From its regular price of P12,888, the GenAd tickets will go down to just P6,888!

A promo code will be sent to all Globe customers via text message. There will also be a social media announcement of the promo code that will be posted from November 15 to 30, 2022.

That’s not all – aside from that awesome discount, existing GA ticket holders on or before November 14 will also be eligible for additional FREE GenAd tickets!

Wow, you're also giving away FREE General Admission ticket/s to those who've already bought a GA ticket on or before November 14, 2022?

Yes, this is correct!

Customers who purchased Head in the Clouds Festival General Admission tickets ON or BEFORE November 14, 2022 will get the equivalent number of FREE General Admission ticket/s. This means the number of free GA tickets that will be given out will be dependent on the number of tickets purchased (1:1).

Example: Customer A purchased two (2) General Admission tickets last November 5. The customer will then be entitled to additional two (2) FREE General Admission tickets that can be claimed at the MOA Arena Coral Way SM Tickets booth.

The FREE GenAd ticket offer is applicable only for Globe, Globe At Home, and TM customers with General Admission tickets purchased ON or BEFORE November 14, 2022.

Until when is the flash sale?

The Flash Sale will happen from 12 MN of November 15, 2022 to 11:59 PM of November 30, 2022.

How do I avail of the promo code?

  • Go to
  • Login if you are an existing SM Tickets Registered Buyer, if not Create an account or Sign Up.
  • Select price category and section. 
  • Enter promo code and click Proceed.
  • Select quantity of tickets.
  • Choose Payment method, and agree to Terms and Conditions and click proceed to payment.
  • Input payment details and click Proceed.
  • After successful payment, click "Go to My Account" under My Tickets.
  • Click "My Tickets" and click "View voucher" to see your Ticket Voucher.

Where do I buy the concert ticket/s?

You can purchase the ticket at ONLY. The specified promo code MUST be used when checking out for the P6,000 discount to be applied.

The specified promo code cannot be used in any physical SM Tickets outlet.

Can I share the discount code to someone who did not see the code on social media or did not receive the code via text?

Yes, the discount codes can be used by someone else. The discount codes can be used multiple times but a limit of 4 tickets per transaction and valid for use at

Until when I can claim the physical ticket?

You can claim the actual ticket on or before 7 PM of December 8, 2022 but we encourage everyone to get their actual tickets as early as possible.

I have Head in the Clouds General Admission tickets that I bought before November 14, how can I get my free GenAd tickets now?

For customers w/ UNCLAIMED physical purchased ticket/s:

  1. Proceed to the MOA Arena Coral Way SM Tickets counter within operating hours (10 AM to 5 PM daily, Monday to Friday)
  2. Present your email confirmation and a valid ID
  3. Receive your physical purchased General Admission ticket/s + the equivalent FREE GA ticket/s

For customers w/ CLAIMED physical purchased ticket/s:

  1. Proceed to the MOA Arena Coral Way SM Tickets counter within operating hours (10 AM to 5 PM daily, Monday to Friday)
  2. Present your Head in the Clouds Manila ticket/s and a valid ID
  3. Receive an additional FREE General Admission ticket for every GA ticket presented

Eligible customers may claim their free GA tickets at the MOA Arena Coral Way SM Tickets branch ONLY. For ticket buyers who are unable to claim their additional GA ticket, you can proceed to the SM Tickets redemption lane on the day of the event at SMDC Festival Grounds.

Note: Ticketing / Printing fee may apply, and must be settled by the customers.

I bought a General Admission ticket before November 14. Can I get a P6,000 rebate instead of claiming my extra free ticket?

Thank you for supporting Globe presents: Head in the Clouds Manila! Unfortunately, there is no option for a P6,000 rebate. All ticket sales are considered final.

Alternatively, if you have already claimed the FREE General Admission ticket/s allotted to you, returns and refunds are also NOT allowed.