Roam Saver FAQs

What is Roam Saver?

Roam Saver is a pay-per-use promo that lets Globe Postpaid customers enjoy discounted calls and texts while roaming in over 60 international destinations worldwide, for a fixed registration fee of P199!

Wow, this is great! Where can I use Roam Saver?

Below are the selected countries and the partner operators where Roam Saver is being offered. Be sure that you manually select the Roam Saver operator in your visited country. Discounts apply only to calls and texts on Roam Saver network operators.


For example, if you'll be roaming in Italy - make sure that you select the mobile network VODAFONE OMNITEL or TIM to enjoy the discounted roaming rates.

Country
Partner Operator Network
Albania
Vodafone Albania
Australia
Yes Optus

Telstra

Vodafone Hutchison

Vodafone Pacific
Austria
Orange Austria

T-Mobile Austria
Bangladesh
Airtel Bangladesh

GrameenPhone Ltd

Robi Axiata Ltd
Belgium
Belgacom Mobile
Botswana
Orange
Bulgaria
Cosmo Bulgaria Mobile
Cambodia
Beeline

Metfone
Canada
Rogers

Bell Mobility

Telus
China
China Mobile

China Unicom
Colombia
Telefonica Mobiles Colombia SA
Cyprus
Areeba Ltd

Cyprus Telecommunications
Czech Republic
Telefonica (O2 CZ)

T-Mobile Czech Republic
Denmark
Telenor A/S

TeliaNattjansterNorden AB
Estonia
AS EMT

Tele2 Eesti AS
Finland
TeliaSonera Finland Oyj
France
Bouygues Telecom
Germany
Telefonica (O2 DE)

Telekom Deutschland GmbH

Vodafone D2 GmbH
Ghana
Ghana Telecommunications Company Ltd
Greece
Cosmote

Vodafone - Panafon
Guam
IT&E
Hong Kong
CSL

SmarTone

China Mobile

Hutchison Telecom HK

HKT Limited
Hungary
Magyar Telekom Plc

Vodafone Hungary Ltd
Iceland
Fjarskiptiehf
India
Bharti Airtel

Bharti Hexacom
Indonesia
Telkomsel
Ireland
O2 Communications (O2-IRL)

Vodafone Ireland
Isle of Man
Manx Telecom
Italy
Vodafone (Omnitel) 
TIM
Japan
Softbank
Kazakhstan
Mobile Telecom Service
Latvia
Latvian Mobile Telephone Co

Tele2
Liberia
Comium Liberia Inc
Lithuania
Omnitel-TeliaSonera

UAB Tele2
Luxembourg
P&T Luxembourg

Tango SA - BICS
Macau
CTM
Malaysia
Maxis
Malta
Vodafone Malta
Netherlands
T-Mobile Netherlands

KPN BV

Vodafone Libertel NV
Nigeria
EMTS Ltd
Norway
Mobile Norway AS

Telenor Mobil

TeliaSoneraNorge AS
Poland
Polska Telefonia Cyfrowa
Portugal
Vodafone Portugal
Qatar
Ooredoo
Romania
Vodafone Romania SA
Russia
Tele2 Russia

Yeniseytelecom
Rwanda
Tigo Rwanda SA
SingaporeSingTel
South AfricaCell C

MTN

Vodacom
South KoreaSK Telecom (SKT)

LG U+
SpainTelefonica Moviles (Movistar)

Vodafone Espana SA
SwedenTele2 AB

Telenor Sverige AB

TeliaSonera Mobile Networks
SwitzerlandSwisscom Ltd
SyriaMTN Syria

Syriatel Mobile Telecom SA
TaiwanTaiwan Mobile (TW Mobile)
ThailandAIS (TH GSM)
UAEDu Telecom
United KingdomTelefonica (O2 UK)

Vodafone UK

Everything Everywhere Limited
USAAT&T

Cincinnati Bell Wireless
VietnamViettel Mobile

GTEL Mobile Joint Stock Company

Hanoi Telecom Joint Stock Company

VMS (MobiFone)

Could you tell me more about the benefits of subscribing to Roam Saver?

With Roam Saver, you can save 50% on roaming calls and texts in over 60 countries! This is the ideal promo for customers visiting multiple countries per trip, since a single registration can be used across different destinations provided it is within the validity period.

Zone



To make a call (per min)To receive a call (per min)To send a text (per 160 chars.)To receive a text message (per 160 chars.)
Regular RateRoam Saver RateRegular RateRoam Saver RateRegular RateRoam Saver RateRegular RateRoam Saver Rate
Zone 1: Asia & AmericaP120P60P60P30P20P10FREEFREE
Zone 2: Europe & AfricaP150P75P75P37.50P25P12.50FREEFREE

What services are included in Roam Saver?

The Roam Saver discounts are applicable to calls and texts made while roaming on the specified networks. Mobile surfing, however, is not included and will be charged at regular roaming rates.

Is the P199 consumable? How many calls and texts can I make with it?

No, the P199 is a registration fee which will enable you to enjoy 50% off calls and texts made while roaming on the specified Roam Saver networks for up to 7 days.

How and where can I subscribe to Roam Saver?

There are three ways to register to the service:


a. Dial *143# (toll-free even when abroad) to access our self-service menu.

b. Text ROAM SVR ON to 2884. Regular roaming rates will apply if you register outside of the Philippines.

c. Visit any Globe Store or call our toll-free roaming hotline at (02) 730-1212 to request for the service.


Here are the terms and conditions under this service:


  • Roam Saver is valid for 7 days.
  • Roam Saver will be charged on top of your monthly postpaid plan..
  • Roam Saver is not auto-renewed and will be deactivated once the service expires.
  • In case of highly suspicious activities or misuse, Globe reserves the right to discontinue your Roam Saver service.

Can I register to the service while abroad?

Yes, you can! Just dial *143# (toll-free even when abroad) to access our self-service menu. You may also register via text, but roaming rates will apply.

What happens if I am in one of the selected 16 countries, but I am not on the preferred partner operator?

You will not be able to enjoy the discounted rates if you are not logged on to the right partner operator. Make sure to manually select the Roam Saver partner operator upon receiving your promo confirmation message. Always check that your mobile phone is set to that network.

If I subscribe to Roam Saver and Roam Unli Call and Text at the same time, which promo will be consumed first?

The hierarchy will be as follows: Roam Unli Call and Text, Roam Lite, Roam Saver then pay-per-use.

Does the promo include calls to any Globe/TM numbers in the Philippines and those in other countries, or is it limited only to the country being visited?

This promo applies to all outbound calls and inbound calls.

How will I know if my promo subscription has already expired?

You will receive pre-expiry and expiry notifications on your promo subscription.

I want to know more about international roaming! Where can I go to know more?

Visit http://www.globe.com.ph/international#roaming to know more about Zonal Pricing, Roam Saver, Roam Unli Call & Text, Roam Lite, and many more! You can also get in touch with us through Twitter at @Talk2GLOBE, or send us a message .


You can also find answers from other customers by going to Globe Community at community.globe.com.ph.

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