Roam Saver FAQs

What is Roam Saver?

Roam Saver is a pay-per-use promo that lets Globe Postpaid customers enjoy discounted calls and texts while roaming in over 60 international destinations worldwide, for a fixed registration fee of P199!

Great! Where can I use Roam Saver?

Below are the selected countries and the partner operators where Roam Saver is being offered. Be sure that you manually select the Roam Saver operator in your visited country. Discounts apply only to calls and texts on Roam Saver network operators.


For example, if you'll be roaming in Italy - make sure that you select the mobile network VODAFONE OMNITEL or TIM to enjoy the discounted roaming rates.

Country
Partner Operator Network
Albania
Vodafone Albania
Australia
Yes Optus

Telstra

Vodafone Hutchison

Vodafone Pacific
Austria
Orange Austria

T-Mobile Austria
Bangladesh
Airtel Bangladesh

GrameenPhone Ltd

Robi Axiata Ltd
Belgium
Belgacom Mobile (Proximus)

Mobistar

Telenet
Botswana
Orange
Bulgaria
Cosmo Bulgaria Mobile
Cambodia
Metfone
Canada
Rogers

Bell Mobility

Telus
China
China Mobile

China Unicom
Colombia
Movistar
Cyprus
MTN

Cytamobile-Vodafone
Czech Republic
Telefonica (O2 CZ)

T-Mobile Czech Republic
Denmark
Telenor A/S

TeliaNattjansterNorden AB

3 DK
Estonia
AS EMT

Tele2 Eesti AS
Finland
TeliaSonera Finland Oyj
France
Bouygues Telecom

Free Mobile

SFR

Orange
Germany
Telefonica (O2 DE)

T-Mobile

Vodafone D2 GmbH
Ghana
Ghana Telecommunications Company Ltd
Greece
Cosmote

Vodafone - Panafon
Guernsey
Cable & Wireless
Hong Kong
CSL

SmarTone

3 (Hutchison Telecom (HK) LTd.)

PCCW

Peoples (China Mobile Hongkong Co. Ltd)
Hungary
T-Mobile

Vodafone Hungary Ltd
Iceland
Vodafone
India
Bharti Airtel
Indonesia
Telkomsel

Hutchison/3
Ireland
Hutchison/3

Vodafone Ireland
Isle of Man
Pronto
Italy
Vodafone (Omnitel)

TIM

Softbank
Japan
NTT DoCoMo
Kazakhstan
Tele2
Latvia
Latvian Mobile Telephone Co

Tele2
Liberia
Novafone
Lithuania
Omnitel-TeliaSonera

UAB Tele2
Luxembourg
P&T Luxembourg

Tango SA - BICS
Macau
CTM
Malaysia
MMS & MB

Maxis
Malta
Vodafone Malta
Netherlands
T-Mobile Netherlands

KPN BV

Vodafone Libertel NV

Telfort
Nigeria
EMTS Ltd. (Etisalat)
Norway
Network Norway AS

Telenor Mobil

NetCom
Poland
ERA (Polska Telefonia Cyfrowa)
Portugal
Vodafone Portugal

Ooredoo
Qatar
Vodafone
Romania
Vodafone Romania SA
Russia
Tele2 Russia

Beeline

MTS

Beeline
Rwanda
Tigo Rwanda SA
Saudi Arabia
STC/Al Jawal

Mobily

Zain
SingaporeSingTel

StarHub
South AfricaCell C

MTN

Vodacom
South KoreaSK Telecom (SKT)

KTF
SpainTelefonica Moviles (Movistar)

Yoigo

Orange

Vodafone Espana SA
SwedenTele2Comviq

Telenor Sverige AB

TeliaSonera Mobile Networks
SwitzerlandSwisscom Ltd
SyriaMTN Syria

Syriatel Mobile Telecom SA
TaiwanTaiwan Mobile (TW Mobile)

Chunghwa
ThailandAIS (TH GSM)
UAEDu Telecom

Etisalat
United KingdomTelefonica (O2 UK)

Vodafone UK

Everything Everywhere Limited
USAAT&T

Cincinnati Bell Wireless

Cincinnati Bell Wireless
VietnamViettel Mobile

Vietnamobile

MobiFone
Vatican
TIM

What benefit do I get from Roam Saver?

With Roam Saver, you can save 50% on roaming calls and texts in over 60 countries! This is the ideal promo for customers visiting multiple countries per trip, since a single registration can be used across different destinations provided it is within the validity period.

Zone



To make a call (per min)To receive a call (per min)To send a text (per 160 chars.)To receive a text message (per 160 chars.)
Regular RateRoam Saver RateRegular RateRoam Saver RateRegular RateRoam Saver RateRegular RateRoam Saver Rate
Zone 1: Asia & AmericaP120P60P60P30P20P10FREEFREE
Zone 2: Europe & AfricaP150P75P75P37.50P25P12.50FREEFREE

What services are included in Roam Saver?

The Roam Saver discounts are applicable to calls and texts made while roaming on the specified networks. Mobile surfing, however, is not included and will be charged at regular roaming rates.

Is the P199 consumable? How many calls and texts can I make with it?

No, the P199 is a registration fee which will enable you to enjoy 50% off calls and texts made while roaming on the specified Roam Saver networks for up to 7 days.

How and where can I subscribe to Roam Saver?

There are three ways to register to the service:


a. Dial *143# (toll-free even when abroad) to access our self-service menu.

b. Text ROAM SVR ON to 2884. Regular roaming rates will apply if you register outside of the Philippines.

c. Visit any Globe store or call our toll-free roaming hotline at (02) 730-1212 to request for the service.


Here are the terms and conditions under this service:


  • Roam Saver is valid for 7 days.
  • Roam Saver will be charged on top of your monthly postpaid plan..
  • Roam Saver is not auto-renewed and will be deactivated once the service expires.
  • In case of highly suspicious activities or misuse, Globe reserves the right to discontinue your Roam Saver service.

Can I register to the service while abroad?

Yes, you can! Just dial *143# (toll-free even when abroad) to access our self-service menu. You may also register via text, but roaming rates will apply.

What if I’m in one of these countries but not on the recommended partner operator?

You won’t be able to enjoy the discounted rates if you’re not logged on to the right partner operator. Make sure to manually select the Roam Saver partner operator upon receiving your promo confirmation message. Always check that your mobile phone is set to that network.

Which promo will be consumed first - assuming I subscribe to both Roam Saver and Roam Unli Call and Text at the same time?

Roam Unli Call and Text will be consumed first, followed by Roam Lite, Roam Saver, then pay-per-use.

Does the promo include calls to any Globe/TM numbers in the Philippines and those in other countries, or is it limited only to the country being visited?

This promo applies to all outbound calls and inbound calls.

How will I know if my promo subscription has already expired?

You will receive pre-expiry and expiry notifications on your promo subscription.

I want to know more about international roaming! Where can I go to know more?

Visit http://www.globe.com.ph/international#roaming to know more about Zonal Pricing, Roam Saver, Roam Unli Call & Text, Roam Lite, and many more! You can also get in touch with us through Twitter at @Talk2GLOBE, or send us a message .


You can also find answers from other customers by going to Globe Community at community.globe.com.ph.

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